Program Coordinator and Evening Exam Proctor

Program Coordinator and Evening Exam Proctor The Claremont Colleges Services (TCCS) is the central coordinating and support organization for the highly regarded cluster of seven independent colleges known as The Claremont Colleges. With about 300 staff members, TCCS provides exceptional shared services to 9,000 students, and almost 3,600 faculty and staff. TCCS staff work in both student-facing services as well as administrative and operational services. Our numerous departments are located throughout the Claremont Colleges campus in the beautiful city of Claremont, California. About the Position As the Program Coordinator/Evening Exam Proctor for the Student Disability Resource Center (SDRC), you will play an important role in supporting student success by coordinating programs that promote accessibility and inclusion while ensuring the effective delivery of evening testing services. In this collaborative role, you will partner with colleagues across campus, contribute to training and program initiatives, and help foster a supportive community that advances equitable access to education. If you are passionate about supporting students and creating accessible learning environments, this is a meaningful opportunity to make a lasting impact. Priority Deadline: The deadline for first consideration is April 20, 2026. Essential Functions Plan, coordinate, and implement educational programs, workshops, and events that promote access, inclusion, disability awareness, and equitable participation for students, faculty, and staff. Attend outreach, orientation, and campus engagement events; collaborate with campus partners to develop and deliver programming related to neurodiversity, universal design, and inclusive practices. Manage program logistics, including scheduling, space coordination, materials preparation, and communication with participants and stakeholders. Evaluate program effectiveness through attendance tracking, participant feedback, and assessment tools; analyze outcomes to inform continuous improvement of future programming. Support the development and facilitation of training sessions for faculty, staff, and student employees related to accommodations, testing practices, and inclusive learning environments. Stay informed of best practices, emerging trends, and current research in disability services, accessibility, and inclusive programming to inform program development. Assist the SDRC Assistant Director with technology awareness initiatives and student training related to accommodations and accessible tools. Support the SDRC Assistant Director in the coordination and implementation of the peer note-taking accommodation process. Foster community engagement and promote awareness of SDRC services through outreach, programming, and collaborative initiatives. Provide exam proctoring support by preparing previously approved exam requests, coordinating with faculty to obtain and return exams, and administering examinations in accordance with established procedures, including monitoring testing rooms, enforcing time limits, addressing candidate questions, reporting irregularities, and responding to equipment malfunctions. Demonstrate thorough knowledge of testing center protocols; promote and enforce all requirements while clearly communicating exam expectations to faculty and exam candidates. Maintain accurate and organized electronic and physical records in compliance with institutional policies, FERPA, ADA, and other applicable regulations. Perform other related duties as assigned. Qualifications Education and Training A bachelor's degree in Social Work, Psychology, Child Development, Disability Studies or a related field. Experience The equivalent of one year of program coordination experience in a related field, preferably in higher education. Competencies Knowledge of Americans with Disabilities Act law and case law, along with best practices for working with students with disabilities in higher education. Understanding of FERPA regulations. Learn general and specialized software applications and other assistive technology. Able to use basic functions of Microsoft Word, Outlook, web-based databases (e.g., AIM) and an online timekeeping system. Able to learn new computer technology as needed. Demonstrated customer service skills for public contact in person and on the telephone. Exercise judgement and discretion. Communicate effectively orally and in writing and follow written and oral instructions in English. Able to give clear and concise instructions in English. Meet and deal with the public in a tactful and courteous manner while enforcing examination rules and procedures. Able to keep information confidential. Maintain accurate records. Count quickly and accurately.Punctuality, dependability, and flexibility. Attention to detail. Ability to interact positively with a diverse community of coworkers, students, faculty, and other staff. Ability to learn new duties and procedures for enhancements and changes to services and products offered. Dexterity to manipulate paper, hardcopy files, writing instruments, computer keyboard, copiers, telephone, and other typical office equipment. Awareness of and sensitivity to racial, cultural, religious, gender, and sexual orientation diversity. Preferred Experience Masters degree or the equivalent in Social Work, Psychology, Child Development, Disability Studies or a related field. Work Schedule The regular hours for this full-time position are 40 hours scheduled from 1:00 p.m. to 10:00 p.m., Monday through Thursday and 11:00 a.m. to 8:00 p.m. on Fridays during academic terms. Outside of academic terms there is flexibility to work 8 a.m. to 5 p.m. Monday through Friday. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. Compensation Pay The pay rate for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $28 and $30 per hour. Benefits Medical, dental, vision. 10% retirement contributions after one year (no matching required). Group life insurance. Generous time off. Professional development funds. Discounts for mobile plans, software, and entertainment. Access to fitness facilities. And more. Equal Opportunity Employer TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim to have the best available person in every job. TCCS prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender (including gender identity and gender expression), national origin or ancestry, genetic information, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), military or veteran status, and status with regard to public assistance, or any other basis protected by federal, state or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful. #J-18808-Ljbffr