IT Field Technician (Traveling Technician)

IT Field Technician (Traveling Technician)

Location: Rochester to Buffalo NY

Schedule: Monday–Friday travel (home most nights, weekends off)

Duration: 12-month contract-to-hire

Overview

Our client is a global leader in medical simulation technology, providing advanced patient simulators used by hospitals, universities, and healthcare training programs. These systems allow medical professionals to practice real-life scenarios in a controlled environment, helping improve patient outcomes and reduce risk in clinical settings.

They are seeking an IT Field Technician to support the installation, maintenance, and troubleshooting of these simulator systems across customer sites.

Key Responsibilities

• Install and configure patient simulator systems at hospitals, universities, and training centers
• Perform preventive maintenance and troubleshoot hardware and software issues
• Ensure systems are properly connected to client networks and fully operational
• Provide basic training and support to end users on-site
• Travel throughout the DC/DMV region to support customer locations
• Maintain strong customer service and communication with end users

Travel Expectations

• Travel required Monday through Friday (must be flexible for driving or flying)
• Most travel is local/regional within a 5-hour driving radius
• Hotel accommodations provided for longer trips; flights arranged when needed
• Home most nights; weekends typically off

Training

• 13-week paid training program (Monday–Friday travel required)
• Combination of classroom training and field shadowing
• All travel expenses covered during training

Must-Haves

• Flexibility to travel Monday through Friday
• Basic IT knowledge (hardware/software troubleshooting)
• Familiarity with networking fundamentals (TCP/IP, DHCP, IP addressing)
• Experience working with Windows 10 environments
• Strong customer service and communication skills
• Reliable transportation

Nice-to-Have

• Electronics troubleshooting or hands-on technical aptitude
• CompTIA A+ or similar foundational knowledge

Additional Details

• Systems operate on Windows 10 and integrate into client networks
• Mileage reimbursement after the first 30 miles traveled
• Daily meal stipend provided during travel
• Paid for travel time with minimums applied based on hours worked
• Role is open to a wide range of experience levels based on technical aptitude

Job Type & Location

This is a Contract to Hire position based out of Rochester, NY.

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rochester,NY.

This position is anticipated to close on Aug 5, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.