Production Support / Observability Engineering

Job ID: SRJ_8548Posted: 2026-03-09Location: Plano, TXSalary: USD 85-90 / Yearly (Full Time)Employment Type: Full TimeIndustry: Computer SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsProduction Support / Observability Engineering Total experience mandate : 7+ YearsLocation : Plano, TX (Hybird)Required Skill:- 3+ years Development or Architecture experience for multi-tiered business applications- 2+ years production systems engineering and/or support role.- Proven experience with Splunk and Dynatrace implementation, design/build of dashboards and alerting- Other experience with SiteScope, Catchpoint, and AppDynamics is a plus- Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc.- Proven experience in application/network performance and availability monitoring- An excellent communicator- A self-motivated, hands-on, driven individual- A strategic thinker who can link business context to technical reality- Able to work in a fast paced environment whilst meeting deadlinesEDUCATION? Bachelor of Science in Information Technology (BSIT) or similar, including experience.Requires Weekend 2nd shift work AMRS East Coast Hours including Friday Saturday – we are not given with the actual work hours.(It will be a 40hours per week though)DESIRED_SKILL:• Automation skills to reduce manual activities• Proven team player who can work comfortably in a multicultural environment• Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure• Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.• Detail oriented and organized• Must be proactive, enthusiastic, flexible, results driven with attention to detail• Strong problem solving and critical thinking skills• Motivation to achieve results and the ability to quickly integrate into teams• Ability to work in an ambiguous environment and draw and defend results and conclusions• Ability to work in a dynamic and team-oriented environment• Ability to balance a significant workload, prioritize and multitaskSRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.