Call Center Representative

Join our team of Exceptional Customer Success Representatives! We’re looking for an energetic, professional Call Center Representative to join our growing remodeling company! If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you. Position: Part-Time Call Center Representative Location: In-office – Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday evenings, with hours extending until 9:00 PM. What You’ll Do: Handle a high volume of both outbound and inbound calls Follow up with homeowners regarding remodeling inquiries Schedule consultations and support our sales team Maintain accurate records in our system Represent our company with professionalism and enthusiasm Requirements: Previous call center experience (required) Strong, clear, confident phone presence Excellent listening skills Energetic personality with a friendly voice and positive attitude Comfortable in a fast-paced environment Computer literate and able to navigate multiple systems Self-motivated and able to work independently at times Patience and empathy A personality where your smile can be heard through the phone Reliable and punctual Reliable method of transportation is a must This is a great opportunity to join a dynamic remodeling company where your energy, professionalism, and communication skills make a direct impact. If you’re driven, upbeat, and ready to grow with a winning team, apply today!