Bartender
Bad Roman - LA
Bad Roman is hiring a Bartender:
- 3+ years experience in high volume restaurants
- Passion for hospitality and the desire to create the best possible guest experience
- Thrive in a fast paced, high energy environment
- Embrace flexibility and efficiency, and exhibit a natural warmth and egoless approach to service
Position Summary:
This position represents the restaurant with the highest levels of hospitality, professionalism and
sanitation safety in a fine dining atmosphere. A Bartender must interact with restaurant guests, staff
members, and management in a professional and collaborative manner to create an exemplary and safe
bar and dining experience. Provides food and drinks to guests in an efficient, timely and friendly
manner. A guest’s cocktail or bar experience should be equally enjoyable as their food experience.
Organizational skills, consistent quality and service delivery, the ability to think and act quickly and
effectively while retaining self-composure are essential. Being responsive and sensitive to guest needs
as well as possessing an excellent sense of timing are important.
• Report by scheduled time to a station assigned by a manager on duty (“MOD”).
• Prepare the bar based on Quality Branded (“QB”) Standard Operating Procedure and additional
guidelines.
• Efficiently and properly perform all service standards and sequence of service in the course of
providing beverages and food to the guests.
• Attend to all needs of the guests during working hours and all duties related to serving
beverages and food to the guests.
• Mix, garnish and serve alcoholic and non-alcoholic beverages for guests of bar and dining room
following Quality Branded recipes.
• General responsibilities also include menu suggestion, accurate order taking, food and beverage
serving, food running, bussing, and sanitation of assigned stations/areas.
• Maintain complete knowledge of the QB Restaurant’s food and beverage preparation, menus,
cocktails, and wines, including all allergy and food accommodation lists.
• Memorize menu allergy chart/matrix and communicate the information to guests with food
allergies.
• Act as liaison between guest and kitchen to ensure that all allergies are communicated, and
preventative measures are taken to ensure guest safety.
• When requested, describe food and cocktail menu items by understanding the cooking method,
key component ingredients, allergens, flavor profile and possible other beverage pairings
• Properly and accurately utilize the POS system ‘TOAST’ when entering orders, splitting checks or
processing payments.
• Handle all payments accurately.
• Count bar bank at the start and end of shift.
• Interact with guests in an affable, efficient and professional manner in order to ensure guests’
complete satisfaction. Always strive to exceed our guests’ expectations.
• Resolve guest complaints by involving a manager on duty to ensure guest satisfaction.
• Deliver food and beverage items from the kitchen and bar to guests.
• Maintain appearance of bar and a clean area with the standards set at all times. Clear and bus
glassware, silverware, plates and other tableware from guests.
• Maintain inventory levels of alcohol and all bar items for service to guests.
• Maintain responsible service of alcohol, including checking identification for proof of age for
legal alcohol consumption.
• Complete opening, ongoing and closing side work as directed by the restaurant management
including but not limited to: set up and break down of bar area, and restocking of bar for next
shift, as needed.
• Follow tip reporting and tip out policy and procedures.
• Clean and sanitize bar top, chairs, seats and other surface area while setting, resetting stations
and as requested.
• Clean and wipe spillage in the bar or general work area.
• Maintain strict health and hygiene standards in the kitchen in adhere to all state health
department guidelines.
• Follow Center for Disease Control (CDC) sanitation guidelines.
• Comply with QB uniform and hygiene policies.
• Perform other duties as directed by management. Position Requirements:
• Available to work various shifts, including nights, weekends and holidays.
• 100% -- Walks and stands during entire shift.
• Must be able to frequently seize, grasp, and hold objects with hands.
• 75% - Reaches, bends and stoops frequently.
• Must be able to move, carry and lift at least 50 pounds with frequency throughout shift.
• Must be of legal age to serve alcohol according to all state and local regulations to serve alcohol. Knowledge, Skills, and Attributes:
• Possess excellent communication skills with management, servers, team members and guests.
• Able to clearly and accurately communicate with guests and co-workers in English (including
reading, writing, and speaking).
• Must be able to perform basic mathematical calculations.
• Excellent time management and organizational skills and be able to multi-task.
• Knowledge of all menu items served at restaurant, as well as general knowledge of food, wine,
and other beverages.
• Knowledge of standard and classic restaurant service procedures including wine service.
• Must be a team player.
• Knowledge of workplace safety procedures and sanitation skills according to Department of
Health standards for hygiene and safe food handling
Our great perks and benefits include:
- A robust medical plan available for Full-time employees (employee contribution required)
- Supplementary benefits including Dental, Vision, Life, and Transit benefits
- 401(k) with Company Match
- Paid Time Off
- BIG Employee Dining Discounts at all Quality Branded restaurants
----------------------------
Quality Branded is a group of upscale restaurants, which are owned or managed by father-son restaurateurs Alan and Michael Stillman with chef Craig Koketsu, including the flagship location of Smith and Wollensky, Quality Meats, Twin Tails, Quality Italian New York and Denver, Bad Roman New York and Beverly Hills, Quality Bistro, Zou Zou's, Chez Zou, San Sabino and Don Angie.
$17.28 per hour
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