Mortgage Processor

Since its inception in 1973, the shareholders and management of NBT Financial Bank (NBT) have maintained the same long term vision for the bank. We are a locally owned, independent, community bank that intends on providing prompt, courteous service to our customers, and looks to establish long term relationships with those we serve. NBT is a community bank, which means we believe in serving and supporting the markets where we are located. NBT strongly encourages all employees to take an active role in the communities they serve. There will be multiple opportunities throughout the year where NBT will ask for employee volunteers to help at events the bank has sponsored. These are great opportunities for NBT employees to serve our communities, while also spreading NBT’s brand. NBT also has a Community Involvement Program, where employees can earn additional PTO by volunteering at qualified events. Reports to : Mortgage Department Manager Classification : Non-Exempt Job Summary: The Mortgage Processor will be responsible for processing, underwriting and closing TRID related loans from application to funding in accordance with all applicable laws and regulations. Mortgage Processor is expected to have appropriate time management skills and an acute attention to detail to provide accurate disclosures and meet regulatory timing requirements as it relates to providing required loan disclosures. The processor must be able to multi-task and work at an efficient pace. In addition to processing and closing TRID related loans, the processor is responsible for loan boarding to the bank’s core system and responsible for some mortgage servicing duties such as escrow disbursements. This position is expected to possess a higher knowledge of mortgage related laws, regulations and legal documentation and may be responsible for assisting and/or training other processors. Excellent computer skills and proficiency in Microsoft Excel and Word are a must. Essential Functions Communicate with potential borrowers to provide and accept TRID loan applications. Input complete TRID loan applications into the Calyx Software and update accordingly throughout the loan process. Accurately and timely prepare TRID package and other applicable disclosures. Understand and recognize the different phases of the loan application process (inquiry, regulation B application, and TRID application). Understand the general credit and underwriting approval guidelines in order to advise the loan originator of products available to applicant(s) based upon initial application information. Understand the alternative credit guidelines for ITIN and no score applicant(s). Must possess strong communication skills with potential borrowers and internal staff. Understand bank adverse action procedures and prepare denial, withdrawn, and approved not accepted packages for compliance review within required regulatory timeframes. Order and review credit reports. Understand how to identify potential red flags. Prepare necessary loan documents using Calyx, ordering from attorneys and/or PPDocs. Verify income and assets through verifications of employment and verification of accounts. Order tax transcripts and have the capability to compare to borrower(s) tax returns. Maintain and complete necessary checklists, worksheets, and timelines accurately and timely for proper file documentation. Order and review flood determinations. If applicable, provide appropriate notices and obtain flood insurance. Communicate with the Loan Operations Department to order appraisals and evaluations. Order title commitments and communicate with title companies to coordinate loan closings and obtain post-closing documents. Understand all aspects of initial escrow setup and escrow servicing. Understand High Price Mortgage Loan and High-Cost Mortgage requirements and restrictions, if applicable. Understand the various types of Qualified Mortgages. Accurately and timely prepare initial Closing Disclosure/review and approve final Closing Disclosure from title company. Prepare and understand closing documents. Compare the closing disclosure to the applicable loan estimate to determine if all fees are within applicable tolerances and understand the process for providing a lender credit when necessary. Assist with loan closings, when necessary. Fund and upload new loans including escrow setup onto JHA Xperience. Accurately scan/image loan documents within 10 business days of closing to JHA Synergy. Service mortgage loans post-closing including necessary escrow disbursements, account statements and analysis. Understand how to deliver documents through an e‑Sign compliant delivery method such as DocuSign or other third‑party provider the bank uses. Prepare loan modifications, as necessary. Assist and/or train other mortgage processing staff This position operates in a professional environment in the bank operations center. This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The employee will frequently sit or stand for extended periods of time and must be able to remain in a stationary position. The employee will frequently move about inside the office setting to access office equipment, file cabinets, etc. The employee will frequently communicate and interact with bank staff and customers and must be able to exchange accurate information. The employee will occasionally be required to move bank/office equipment weighing up to 50 pounds across premises. Position Type This is a full‑time position. Required Education and Experience High school diploma or equivalent. At least three years previous loan and/or mortgage experience Highly efficient in Microsoft Office Preferred Education and Experience 4‑7 year’s loan and/or mortgage processing experience. Working knowledge of Calyx software. Working knowledge of PPDocs web‑based software. Working knowledge of Jack Henry & Associates Xperience software. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex (including pregnancy) age, national origin, disability, genetic information, protected veteran status, or protective hairstyle and any other characteristic protected by federal, state or local laws. A disabled individual requiring reasonable accommodation shall not be denied the opportunity due to a disability. The applicant should contact Human Resources if reasonable accommodation is required during the application process at View phone number on click.appcast.io) All offers for employment with NBT Financial Bank are contingent upon the candidate having successfully completed a criminal background check. NBT Financial Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal law, including Section 19 of the Federal Deposit Insurance NBT Financial Bank is an Equal Employment Opportunity/disability/protected veteran status employer #J-18808-Ljbffr