Program Manager

Position Summary:

The Program Manager – SIB Workforce Initiatives is a strategic national role within the Marine Division. The position reports directly to the Vice President – Marine Division and works closely with the Director of Marine Sales, the Director – Marine Recruitment, and Marine Program Managers as primary partners.

The role is responsible for building and operating a coordinated workforce strategy that connects:

• Marine Division recruiting and delivery priorities
• ATDM and other defense manufacturing training pipelines
• NSC Training Program initiatives
• Maritime Industrial Base (SIB)–aligned funding and partner structures

This role combines program management, recruiting support, workforce strategy, and external partnerships. The Program Manager serves as the operational owner of Marine initiatives tied to ATDM, NSC Training Program initiatives, and SIB-aligned projects, with the objective of converting national training and policy efforts into deployable, retained headcount and recurring revenue for NSC.

Duties/Responsibilities:

A. Program Ownership – ATDM / NSC Training Program / SIB Alignment

• Develop and maintain a structured program framework connecting ATDM and other training pipelines to Marine Division demand.
• Define and document end-to-end workflows from graduation through interview, hire, onboarding, and retention for training-aligned candidates.
• Align program design with Maritime Industrial Base and Warfighting Acquisition System objectives, including speed to capability, production ramp, surge capacity, and workforce as a strategic asset.
• Plan and help execute pilots, labs, and early cohorts that demonstrate repeatable placement models and measurable outcomes.
• Maintain clear program documentation, including process maps, standard operating procedures, and internal playbooks.

B. Recruitment and Delivery Support

• Support Marine Division recruiting priorities for:
• High-level direct hire roles (leadership, technical, professional).
• Strategic cleared trades and contract roles supporting government programs.
• High-volume or time-sensitive requisitions designated as divisional priorities.
• Utilize Bullhorn and standard Marine Division processes to:
• Build and maintain pipelines for ATDM and NSC Training Program candidates.
• Track submittals, interviews, offers, and placements tied to these initiatives.
• Provide regular status updates and reporting to Marine leadership and key stakeholders.
• Assist with internal hiring related to Marine growth, including sourcing and screening of Program Managers, Branch Managers, and strategic recruiting roles as requested.

C. Collaboration with Sales, Recruitment, and Program Management

• Work with the Director of Marine Sales to:
• Identify accounts and opportunities where training-driven pipelines can support current and future demand.
• Incorporate ATDM and NSC Training Program capacity into proposals, client strategies, and Marine Sales Playbook updates.
• Work with the Director – Marine Recruitment to:
• Design and refine recruiting workflows specific to ATDM and NSC Training Program candidates.
• Align screening standards, documentation, and recruiter focus with SIB-aligned project requirements.
• Work alongside Marine Program Managers (e.g., FBS, Cleared, and other key programs) to:
• Forecast headcount needs that can be met through training pipelines.
• Coordinate timelines for onboarding and deployment of training-aligned candidates into critical programs.
• Capture feedback on performance, readiness, retention, and safety for continuous improvement.

D. Funding Strategy, Documentation, and External Partner Engagement

• Support development of concept papers, white papers, and program briefs that position NSC as:
• A deployment and retention arm for ATDM and related training pipelines.
• A preferred workforce partner to SIB-aligned primes, integrators, and regional consortia.
• Translate workforce results (placement numbers, time-to-fill, retention, safety performance, redeployment) into clear metrics and narratives for use in funding and partner discussions.
• Assist Marine leadership in identifying and pursuing funding and program opportunities where NSC services can be included as a funded workforce component.
• Maintain appropriate contact with key external stakeholders (training providers, workforce consortia, regional partners) as directed by Marine leadership.

E. Stakeholder Engagement and Travel

• Maintain regular presence in Marine Division offices as needed, integrated into day-to-day activity and cadence with leadership and peers.
• Travel as needed to:
• ATDM in Danville, Virginia, with a target of approximately 2–3 full days per month on-site once relevant programs are active.
• Other NSC Marine locations (e.g., Tampa, Green Bay, Pascagoula, San Diego) for relationship-building, alignment, and program support.
• Selected industry and association events (e.g., SCA Spring Meeting, WorkBoat) in support of Marine Division strategy.
• Represent NSC in alignment with NSC Safe, NSC brand standards, and expectations of federal and industry partners.

F. Reporting, Metrics, and Continuous Improvement

• Maintain accurate, timely records in Bullhorn and designated reporting tools for all program-related candidates, requisitions, and placements.
• Contribute to or own program reporting that may include:
• Pipeline status, placement counts, time-to-fill, and retention.
• Conversion rates from training to employment.
• Program impact summaries for internal leadership, Board updates, and external stakeholders.
• Identify and escalate risks, bottlenecks, and opportunities for improvement in program design, recruiting process and field execution.
• Support development of repeatable playbooks that can be applied to other regions, training partners, and sectors as program models mature.

Required Skills & Qualifications:

• High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications.
• Possess or have the ability to obtain OSHA 10 Maritime Certification
• Prefer 3-5 years of experience in marine staffing, construction trades, or industrial workforce support; demonstrable knowledge and understanding of shipyard environments and safety protocols.
• Prefer 3-5 years of demonstrable experience in delivering exceptional customer service.
• Prefer 1-2 years of knowledge of NSC processes and experience with Bullhorn; may be substituted with other similar work experience.
• Demonstrable level of expertise in workforce development programs, government funding processes, and other related skills in obtaining/growing funding options for workforce development.
• Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company’s business operations and implement timely and effective solutions to problems.
• Ability to work independently, with minimal supervision; highly effective at time management.
• Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members; must have the ability to build trust with colleagues, clients, prospects, and employees.
• Strong critical thinking skills and the ability to make quick and effective decisions. Adaptability and flexibility to manage changing client needs and candidate requirements.
• Proficiency in using Bullhorn, Microsoft applications, payroll systems, and other computer-based applications.

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.
• This role requires the ability to move around the workplace to include prolonged walking around varied environments, which may include offices, shipyards and/or industrial training facilities. As such, this role will be exposed to the occupational hazards and environmental conditions of a shipyard which includes various smells, loud noises, variations in temperature, extensive walking, navigating, and standing on different and sometimes uneven surfaces. In certain conditions, must be able to wear designated PPE. Occasional lifting to 30 pounds, and regularly up to 10 pounds is required. Driving a vehicle and traveling on airplanes may be required.
• While performing the duties of this position, the employee is regularly required to present, talk, and listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls; computer usage is regularly required. The employee will frequently reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus, all of which are necessary to ensure safety in the work environment.