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Insurance Customer Care & Retention Specialist

Brown & Brown

Brown & Brown, Inc. seeks a Customer Care Specialist to join a growing team. You will handle outbound calling tasks, processing reminders and lapse letters, and reviewing retention data to improve customer outcomes.

The role emphasizes compliance with insurance practices and timely communications. Candidates typically have a high school diploma, 2+ years in customer service or sales, and PC software proficiency. Willingness to obtain an Illinois license within 90 days is required.

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Vacancy posted 5 days ago
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