Service Development Representative

Job Description

Job Description

Join Our Behavioral Health Marketing Team

Note: Location is in Plainview, Texas

Freedom Behavioral Hospital of Plainview, Texas is a 20-bed, acute geriatric psych facility located in Plainview, Texas. We are looking for an experienced Service Development Representative. Previous psychiatric experience in an acute setting is a must. Strong preference given to previous geriatric psych experience. Teamwork, team development and team training are all key qualities for this position. 

The Service Development Representative develops referral relationships with resources in the community and acts as a conduit for information between the facility and the resources, making each aware of how their services may compliment and meet the client’s needs. Collaborates with the Service Development Director, staff, and community to identify specific areas of educational needs. An annual educational calendar is developed and then implemented to enhance community understanding of mental health issues and/or develop/improve staff skill levels. As Service Development Representative, case management functions within the community are undertaken. The function acts as a liaison between providers and referral sources to ensure the smooth transition of services from different levels of clinical intensity.

PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED:

• Identify and develop potential referral sources.
• Increase referral sources.
• Assist hospital with maximizing the census through effective marketing.
• Generate public relations and marketing opportunities.
• Receive incoming inquiries and referrals from hospitals, community agencies, and families.
• Arrange for medical information to be received, both initial nursing report and required written paperwork.
• Without the Admissions/Marketing Coordinator, speak and/or meet with families about specifics of admission requirements and placement procedures.
• Contact area hospitals, community agencies and groups to promote and maintain good working relationships.
• Arrange and coordinate visits from area hospitals and agency staff.
• Competent with working on devices for daily and weekly reporting to gather data important to growth of your regions and services.

Education:

• Prefer a license as a Social Work (preferably LCSW, LMSW, LPC or LPC (I))
• Preference also as a Registered Nurse                                            

Experience:

• A minimum of two (2) years' experience in Sales, Development or Admission Setting in healthcare and/or medical industry is required
• Proven experience in marketing/sales/customer service and or a clinical educator.
• Accustom using mobile tools and applications
• Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards 
• Proficient knowledge of tablets and smartphones
• Dependable Transportation and daily travel is a must for this position

Compensation is outstanding with a stipend for gas, etc. as well car allowance.

Freedom Behavioral Hospital of Plainview, Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.