IT Instructor - Communications & Technical Writing

SUMMARY/PURPOSE

The IT Instructor – Communications & Technical Writing teaches multiple courses in the IT department, including English, Professional Communications, Customer Service, A+ Preparation, and Microsoft Suite & Keyboarding. This role supports students in developing the hardware, software, and professional “soft” business skills needed to become successful IT employees through curriculum development, instruction, grading, and student guidance. In doing so, the position directly advances Summit Academy OIC’s mission of preparing students for living-wage careers through training, curriculum development, and classroom management.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Curriculum Development and Instruction

• Develops and designs curriculum specific to the core competencies of Summit Academy OIC’s IT Certificate program.
• Teaches students in a competency-based format through lectures, demonstration, and learning-centered instruction.
• Teaches courses in the IT department, including English, Professional Communications, Customer Service, A+ Preparation, and Microsoft Suite & Keyboarding.
• Teaches other courses in short-term and long-term periods as needs arise.

Classroom and Learning Environment Management

• Manages the learning environment by keeping accurate records, grading assignments, submitting grades and other reports on time, and enforcing school and campus academic and attendance policies.
• Plans appropriate differentiation strategies to address the individual learning needs and styles of diverse adult students.
• Regularly assesses student learning using multiple forms of assessment to determine grades in accordance with established standards and criteria.

Student Support and Professional Modeling

• Offers tutoring and assistance to students as needed.
• Models learning and behavior consistent with expectations for students.
• Relates professional and industry experience to learning by incorporating current trends, technology, and best practices into coursework.

KNOWLEDGE, SKILLS, & ABILITIES

• IT Industry Connection : Demonstrated ability to apply core concepts to the workplace environment and make connections to the IT industry.
• Instructional Ability : Ability to teach people of various abilities and diverse backgrounds.
• Classroom Management : Strong classroom management skills.
• Excellent Communication : Strong written, oral, interpersonal, & presentation skills.
• Problem-Solving and Time Management : Strong decision-making, problem-solving, time management, and stress management skills.
• Collaborative Team Player : Works effectively as part of a team.
• Adaptability : Works effectively in a fast-paced environment.

SUPERVISORY RESPONSIBILITY

None.

WORK ENVIRONMENT

This position operates in a professional school and classroom setting and requires the IT Instructor to maintain a professional appearance and attitude. The instructor regularly works in a computer-based learning environment using computers and other instructional technology. The work environment is fast-paced and requires strong time management and prioritization of job duties.

PHYSICAL DEMANDS

This role requires the ability to stand for significant periods of time while instructing and moving about the classroom, approximately 70% of the time, with the remaining 30% spent sitting to complete paperwork and grading. The instructor must be able to hear and speak clearly to communicate with students, use a computer, keyboard, and mouse, and lift up to 25 pounds.

POSITION TYPE & EXPECTED HOURS OF WORK

This is a full-time, exempt position under the Fair Labor Standards Act (FLSA) and is not eligible for overtime pay. Standard hours of work are Monday through Friday, 8:00 a.m. – 5:00 p.m. This is an onsite position. Occasional evening and weekend hours may be required to meet the expectations of the position.

TRAVEL

This position does not require travel.

REQUIRED EDUCATION & EXPERIENCE

• Associate degree in English, Business, IT, or a related field, or at least 4 years of equivalent professional experience.
• Three years of full-time professional experience in a teaching, training, or customer service role.

PREFERRED EDUCATION & EXPERIENCE

• Bachelor’s degree in English, Business, IT, or a related field
• IT industry experience, in particular customer service experience.
• Experience teaching adults.

OTHER DUTIES

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO

It is the policy of Summit Academy OIC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Summit Academy OIC will provide reasonable accommodations for qualified individuals with disabilities.

BENEFITS

• Paid time off (PTO) policy, which begins accruing at 120 hours (3 weeks) per year;
• 11 annual paid holidays in addition to 2 annual scheduled, paid mental health days;
• Eligibility to elect comprehensive health, vision, dental, and voluntary life insurance;
• Employer-sponsored life, short-term, and long-term disability insurance;
• Eligibility to participate in our 401(k) retirement plan with a 4% employer match, effective day one;
• Eligibility for an annual bonus based on organizational and employee performance