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Chief CX Governance & Standards Leader

Fairygodboss

Fairygodboss in New York is seeking a Customer Experience Governance Executive Director to establish and oversee enterprise CX strategies, ensuring high-quality customer interactions and satisfaction. The ideal candidate will have over 10 years of experience in customer experience, UX/UI, or product roles, alongside proven leadership in developing governance frameworks. Responsibilities include the development of comprehensive standards, collaboration across teams, and fostering a culture of continuous improvement. Competitive rewards and benefits package included. #J-18808-Ljbffr Fairygodboss

Vacancy posted 13 hours ago
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