Senior Devops Engineer

Job Title: Senior DevOps Engineer Contract Length: 6 Months (with potential for extension) Location: Hybrid Remote | Onsite Tuesdays and Thursdays in Louisville, KY 40213 Overview: We are seeking a Senior DevOps Engineer to lead the reliability, architecture, automation, and operational excellence of a large-scale restaurant technology platform. This role is responsible for designing, implementing, and continuously improving infrastructure that spans cloud environments, Kubernetes platforms, edge computing systems, networking, mobile device management, CI/CD pipelines, and automation tooling. This is a senior-level, hands-on engineering position requiring a strong generalist mindset. The ideal candidate is equally comfortable architecting cloud solutions, troubleshooting distributed edge systems, improving observability, automating operational processes, and driving reliability initiatives across the technology stack. Responsibilities: Reliability & Observability Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets Build and maintain monitoring, alerting, and observability solutions Lead incident response, root cause analysis, and post-incident reviews Establish reliability metrics and report on system health and performance Proactively identify and mitigate reliability risks Improve Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR) Cloud Architecture & Infrastructure: Design and implement scalable, secure, and highly available cloud architectures Manage AWS infrastructure, including: VPC EC2 ECS EKS Fargate Lambda IAM RDS S3 Support Microsoft Azure environments Architect and manage Kubernetes deployments, including edge-based environments Design containerized and serverless solutions Develop and maintain Infrastructure as Code (IaC) using Terraform Provide architecture leadership across cloud, edge, networking, and device infrastructure DevOps & Automation Build and optimize CI/CD pipelines using GitLab CI/CD Develop automation tools and operational workflows Create scripts and integrations using Python, Bash, Go, or similar languages Build internal tooling to reduce manual effort and improve operational efficiency Utilize AI-assisted development tools to accelerate troubleshooting, scripting, and documentation Promote an automation-first engineering culture Restaurant & Edge Technology Support Kubernetes-based edge platforms deployed across restaurant locations Manage and troubleshoot restaurant technology systems and deployments Support mobile application deployment and endpoint technologies Manage and optimize Mobile Device Management (MDM) platforms Configure and troubleshoot enterprise networking environments including switches and VLANs Participate in on-call support and operational incident response Security & Governance Establish cloud governance standards and architectural best practices Implement security controls including: Identity and Access Management (IAM) Encryption Network segmentation Secrets management Support DevSecOps initiatives and automated security controls Conduct security architecture reviews and risk assessments Identify vulnerabilities, misconfigurations, and compliance gaps Leadership & Collaboration Partner with engineering, DevOps, security, and operations teams Provide technical leadership and mentorship Develop runbooks, architecture documentation, and operational procedures Evaluate emerging technologies and recommend improvements Drive continuous improvement across reliability, performance, security, and scalability initiatives Required Qualifications: 6+ years of experience in IT infrastructure 3+ years of experience in: Site Reliability Engineering (SRE) Cloud Architecture Platform Engineering Cloud Infrastructure Engineering Strong hands-on AWS experience including: VPC EC2 ECS EKS Fargate Lambda IAM RDS S3 Working experience with Microsoft Azure Strong Kubernetes and container orchestration expertise Experience supporting edge computing or distributed environments Experience building and managing GitLab CI/CD pipelines Strong Terraform experience Enterprise networking experience including: Switch configuration VLAN configuration Network troubleshooting Experience with Mobile Device Management (MDM) platforms Scripting and automation experience using: Python Bash Go Similar languages: Experience developing internal tools, APIs, and integrations Experience defining and operating against SLOs, SLIs, and error budgets Strong Linux administration and troubleshooting experience Excellent communication, collaboration, and problem-solving skills Preferred Qualifications AWS and/or Azure certifications Experience designing serverless architectures using: AWS Lambda Fargate API Gateway EventBridge Experience with DevSecOps tools including: SAST DAST Container scanning Infrastructure-as-Code scanning Knowledge of security frameworks such as: CIS NIST ISO 27001 SOC 2 Experience with monitoring and observability tools such as: CloudWatch Prometheus Grafana SIEM platforms Background supporting restaurant, retail, hospitality, or distributed edge environments Experience using AI-assisted development tools Key Competencies Reliability Engineering Cloud Architecture AWS & Azure Kubernetes Terraform GitLab CI/CD DevOps & DevSecOps Infrastructure Automation Enterprise Networking Edge Computing Mobile Device Management Observability & Monitoring Incident Management Root Cause Analysis Security & Governance