Shipping Specialist

Shipping Specialist

Novato CA

Zenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind.

Based in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.

Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit zenni.com.

Zenni Optical is looking for a Shipping Specialist to join our growing team. This role plays a key part in keeping our warehouse running smoothly by handling inbound shipments, accurately picking, packing, and shipping orders, and maintaining a clean, organized, and well-managed inventory. You'll also support general warehouse and facility needs, follow safety procedures, and collaborate closely with teammates to meet daily operational goals.

If you're motivated, reliable, and take pride in getting things done right especially in a fast-paced and hands-on environment—we'd love to hear from you!

Shift: Monday - Friday 7:00 a.m. - 3:30 p.m. (overtime may be required based on business volume, including day-of or week-of notice; overtime shifts are typically up to 1.5 hours and may include occasional Saturdays) Compensation: $20.50 - $23.00/hour

Responsibilities:

• Receive and process incoming stock and materials
• Pick and fill orders from stock
• Handle customer returns
• Pack and ship orders in a timely manner
• Receive inbound containers of product
• Organize and maintain inventory in the Novato warehouse and facilities
• Perform standard facility-related tasks as needed
• Support internal needs for HQ events, including setup, breakdown, and material movement
• Conduct regular cycle counts and maintain accurate inventory records
• Operate warehouse equipment such as pallet jacks and forklifts
• Follow all safety procedures and protocols

Basic Qualifications:

• Comfortable to lift and move up to 50 pounds for approximately 30% of the workday (up to 3 hours per day)
• Comfortable to stand for long periods of time and perform repetitive motions
• Comfortability working in a warehouse environment with exposure to dust, noise, and varying temperatures
• Fluent in English to follow work instructions, safety procedures, and communicate with team members

Preferred Qualifications:

• Basic computer skills including Google Suite and inventory management systems (Sortly or something similar) is a plus!
• Ability to operate warehouse equipment such as pallet jacks and forklifts – training is provided

Benefits:

• Employee Paid - Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401K & matching)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Public Holidays)
• Training & Development
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health savings account
• Vision insurance
• Free snacks and beverages daily
• Referral program

At Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content–such as job descriptions, interview questions, and outreach messaging–and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.

We look forward to hearing from you!

We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications.

Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.