Outsourcing Enablement Manager

Temporary

Kforce has a client that is seeking an Outsourcing Enablement Manager in Brooklyn, NY. Summary: We are seeking an experienced Outsourcing Enablement Manager to drive training, knowledge management, and operational readiness initiatives for distributed support teams. This role will partner with cross-functional stakeholders to develop impactful learning programs, optimize knowledge resources, and improve team performance in a fast-paced, highly regulated environment.

5+ years of experience in enablement, training, learning and development, knowledge management, quality, or program management
Experience supporting Risk and Fraud, Trust and Safety, Compliance, Payments, or similar operational functions
Strong background leading cross-functional programs from strategy through execution
Experience creating and maintaining training content, knowledge bases, and learning resources
Familiarity with LMS, knowledge management, and content authoring tools
Ability to analyze operational and performance data to drive continuous improvement

What You'll Bring:

Strong stakeholder management and communication skills
Experience supporting outsourced, BPO, or distributed teams
A passion for improving employee performance, knowledge sharing, and operational excellence

Apply

Vacancy posted 7 days ago

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