AfroTech 2025 Senior Technical Program Manager

AfroTech 2025 Senior Technical Program Manager

Scottsdale, Arizona, United States

This role is based out of one of our hub locations (Scottsdale AZ, Atlanta GA, Denver CO, Boston MA, Seattle WA) and may require up to 35% travel.

Join Axon and be part of a team that is transforming public safety and justice through cutting-edge technology. As a Technical Program Manager, you will play a critical role in shaping the future of public safety by deploying innovative SaaS solutions that empower law enforcement agencies and communities around the globe. In this role, you'll tackle complex challenges, working with some of the most advanced technologies in the industry, including cloud platforms, AI-powered tools, and mission-critical systems. You'll have the opportunity to collaborate with brilliant minds across sales, engineering, product, and customer teams to deliver solutions that save lives and enhance public trust. At Axon, we're driven by a powerful mission: to protect life, capture truth, and accelerate justice. We're growing rapidly, and this is your chance to make a lasting impact at a company where innovation meets purpose. As a Senior Technical Project Manager, you'll lead high-visibility projects, directly contributing to the development and implementation of solutions that truly make a difference. Beyond the work itself, Axon offers a culture of collaboration, inclusion, and growth. You'll have access to cutting-edge tools, meaningful career development opportunities, and the chance to be part of a company that's reimagining public safety for the digital age. If you're passionate about driving impactful change and delivering exceptional results, this is the role for you.

What You'll Do

• Technical Project Management
• Manages all aspects of complex enterprise-grade SaaS product deployments
• Supports work estimation process in support of program planning activities
• Ensures program milestones and deadlines are met and associated documentation supports customer acceptance for purposes of revenue recognition
• Ability to effectively manage and handle multiple congruent/ simultaneous projects at the same time
• Discovery
• Works closely with customers, sales, product, engineering, and software services leaders to define the vision, scope, and delivery timelines for project deliverables
• Training
• Communicate and deliver test plans and training to appropriate internal and external stakeholders
• Conduct foundational training for customers in a remote or in-person capacity
• Delivery
• Oversees program-level change management activities in conjunction with client partners and internal stakeholders
• Participates in the definition of program scope and objectives through research and fact finding
• Cross Collaboration
• Join forces with the Product and Engineering team to ensure national and state standards are accurately defined
• Stakeholder Management
• Operates with a sense of urgency, accuracy, and detail-orientation, while maintaining consistent lines of communication with all teams involved in each project
• Excellent communication, organization, verbal, written, and interpersonal skills

What You Bring

• 7+ years of experience leading and delivering highly complex programs in a SaaS environment, with demonstrated success in technical program management.
• Proven track record of managing enterprise-level software deployments, infrastructure projects, or large-scale enterprise application programs.
• Deep expertise in delivering complex projects involving cross-functional teams, including sales, engineering, and product.
• Mastery of program/project management tools and methodologies to track, report, and deliver on objectives.
• Advanced communication and presentation skills, with the ability to distill technical concepts for diverse audiences.
• Proficiency in guiding client and internal teams through ambiguity, driving alignment, and executing on shared goals.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 131,250 in the lowest geographic market and USD 210,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Research shows that candidates from underrepresented backgrounds may hesitate to apply unless they meet 100% of the listed qualifications. If you're excited about Axon's mission and believe you have the skills to make an impact, we encourage you to apply even if your experience doesn't align perfectly with every requirement.