Retirement Compliance Administrator, Senior - ASO

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus

ABOUT THE ROLE:

Compliance Administrators serve as subject matter experts in the retirement compliance administration space. Most administrators operate within a queued work environment, utilizing Salesforce to manage and delegate tasks efficiently. While this role is generally non-client facing, senior compliance administrators may occasionally engage with clients via email or meetings when needed. Compliance Administrators focus on specific components of the overall compliance process and may not support a plan from start to finish. Their expertise ensures accuracy and adherence to regulatory requirements across various tasks within the compliance function. This role will be heavily involved in the ASO clients. This team focuses on balance forward plans and will require knowledge in the TPA side of compliance.

WHAT YOU'LL BE DOING:

• In this queued work environment, you will play a crucial role in supporting the client-facing team by delivering prompt, accurate, and thorough communication related to higher complexity retirement plan administration and compliance to ASO/Balance Forward plans.
• Engage with the client as needed and handle escalations within the team.
• This role involves a mix of administrative and technical tasks, with a strong focus on supporting compliance testing, Form 5500 preparation, and other regulatory requirements.
• Collaborate closely with internal teams to ensure accurate data handling and adherence to deadlines, helping to maintain the operational integrity of each retirement plan.
• Partner with senior team members for peer reviews and may provide some peer review support to level I/II administrators.
• Assist on projects that impact the Compliance Administration area focused on the ASO/Balance Forward/TPA clients.

WHAT YOU SHOULD HAVE:

• Bachelor's Degree in a business related field, or equivalent experience.
• Minimum five years' experience in defined contribution plan administration.
• Experience in the TPA/ASO/Balance Forward environment is preferred.
• Applicable ASPPA designations or similar certifications preferred.
• Ability to prioritize tasks for the team and meet deadlines in a fast-paced environment.
• Strong written/oral communication, organization, and client service skills required.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Ability to maintain professional working relationships with internal and external clients.
• Ability to work independently and set priorities.
• Ability to interpret documents and resolve technical problems.
• Intermediate knowledge of Microsoft Word and Excel.
• Available to work overtime to cover peak workloads and other business needs.
• Ability to identify process improvement, serve as a project liaison for the team.

WHAT WE BRING TO THE TABLE:

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

BASE PAY RANGE:

$70,000 - $80,000 annually

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.