Dental Scheduling Coordinator

Job Description

Job Description

Scheduling Coordinator – Buffalo Prairie Dental

Are you looking for an opportunity to let your personality & organizational skills shine in a thriving private dental practice? We have served the Quincy, IL community for years & are thrilled to announce an opportunity to join our team as a Scheduling Coordinator. We're seeking a dedicated Scheduling Coordinator to play a pivotal role in delivering exceptional patient care and ensuring smooth clinic operations. If you're passionate about dentistry and eager to work alongside a passionate team of professionals, this could be the perfect role for you.

What we are looking for in you …

• Proven experience as a Scheduling Coordinator in a dental or medical office with 2+ years of experience in providing exceptional customer service and supporting a profitable practice.
• Exceptional organizational and follow-through skills.
• Energetic and Positive attitude along with Strong communication & interpersonal relationship building skills.
• Proficiency in dental software and state-of-the-art equipment.
• Comprehensive dental knowledge and ability to effectively communicate dental terminology with patients.
• Willing to go above & beyond and assist our patients in accordance with the training you receive to ensure patients receive the best possible service!

Roles & Responsibilities:

• Greet patients, schedule appointments, handle incoming calls & answer questions.  Act as a servant leader, demonstrating care & compassion.
• Schedule patient appointments efficiently, taking into consideration dentist availability and treatment times.
• Confirm and remind patients of upcoming appointments via phone, email, or SMS.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Coordinate with the clinical team to accommodate emergency cases and patient needs.
• Address patient inquiries and concerns with professionalism and empathy.
• Manage the appointment schedule to minimize gaps and maximize productivity.
• Collaborate with the billing department to verify insurance coverage and benefits.
• Assist in the preparation of patient forms and documentation.
• Perform general administrative tasks to support the dental office as needed.

You work hard, you deserve to be rewarded:

• Competitive Salary
• Paid Holidays & Paid Time Off
• Dental care for you and your family!
• 401K
• Health Insurance available
• No late nights or weekends
• Stable & consistent full-time schedule:

Monday 9:30am-6:30pm
Tuesday, Wednesday, Thursday: 7:30am-4:30pm

The team has served the Quincy, IL community for decades and they are ready to help you thrive in your career while you do what you love.

Let us show you what makes our practice & team different from any other job you’ve had …. This is a career that will change your life!

• Medical
• Dental
• 401k
• PTO