Emergency Communications Supervisor

Emergency Communications Supervisor

One Agency, One Mission: Public Safety

The Larimer County Sheriff's Office is looking for an Emergency Communications Supervisor to oversee and supervise our Emergency Communications Operators. This is a hands-on supervisory role with assigned shifts. The position requires availability for shifts in a 24/7 environment, including weekends and holidays, and flexibility to meet operational needs as necessary.

The Emergency Communications Supervisor will provide administrative and supervisory support to the Communications Center, train staff, and perform the duties of an Emergency Communications Operator, including dispatching law enforcement, fire, medical, and emergency services personnel and equipment.

Starting pay range for this position is $93,671.74 - $112,406.80 annually.

Responsibilities

What You'll Be Doing:

• Supervisors have mastery-level knowledge of all Emergency Communications Operator duties and serve in that capacity, as well as functioning as Communications Training Officers for trainees when necessary.
• Exercise direct and indirect supervision of Emergency Communications Operators.
• Provide administrative support to the Communications Manager by collaborating on schedules, policies, procedures, training, goals and objectives of the Communications Center.
• Establish and maintain effective working relationships with a diverse population to include the public, staff, other criminal justice agency personnel, county government staff and volunteers.
• Learn applicable Sheriff's Office policies and procedures pertaining to the dispatch of law enforcement, fire and medical for the county and user agencies.

What We're Looking For:

• Effective communication, both verbally and in writing via various forms of communication.
• An understanding of employee development practices, including training, mentoring and preparing written evaluations or performance-related documentation.
• Work in a fast-paced environment, exercise good judgment and prioritize tasks to maintain efficient operation of the communications center.
• Ability to adopt emerging technologies enhancing team collaboration and productivity.
• Honest and ethical professional who can guide a team through changes and challenges.

Qualifications

We encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role's needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

• Two (2) years of increasingly responsible duties in a communications center required; experience working for a law enforcement agency preferred
• High School diploma or GED required
• Possession of, or ability to obtain, CPR, EMD, NCIC/CCIC certifications required

Benefits:

• Medical, Dental, and Vision Benefits
• Flexible Spending Accounts / Health Savings Account
• Short and Long Term Disability
• Employee Assistance Program
• Basic Life/Accidental Death & Dismemberment
• Accident Insurance
• Critical Illness Insurance
• Retirement Plan 401(a) with employer match.
• 457(b) Deferred Compensation.
• Paid time off including vacation, sick and holidays

Supplemental Information

Schedule:

• Full-time position with availability to work on shift schedule as required.
• Weekend days may vary but will be required, including holidays.
• Ability to carry a pager and be in an on-call status as backup and to cover vacations.

Hiring Process:

• Complete online application
• Pre-employment questionnaire
• Assessment testing
• Background investigation
• Polygraph examination
• Leadership Interview
• Written psychological test
• Pre-employment medical exam and drug screen
• Leadership final approval

Applicants must meet all of the following:

• Must be legally authorized to work in the United States
• Cannot have a felony conviction
• No convictions involving domestic violence
• No use of illegal drugs within the past five years

Other Information to Note:

An offer of employment is contingent upon the successful completion of a pre-employment drug screen and background check. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests will result in the contingent offer of employment being revoked. Successful completion of the drug screen is defined as obtaining a negative result. The Sheriff's Office prohibits possession of marijuana by employees under any circumstances and expects employees to comply with federal law.

***For Current LCSO Employees***

In order to be considered, you must get a Letter of Support from your chain of command and submit the Letter of Support with your application by the close of the job posting. Please use the following process for your Letter of Support:

1. Submit your Letter of Intent to your direct supervisor.
2. Your direct supervisor will then write a Letter of Support and route that Letter of Support through your chain of command.
3. Your next level supervisor/manager endorses your direct supervisor's Letter of Support.
4. Your mid-level manager then endorses your Letter of Support.
5. Your Division Commander then endorses your Letter of Support.
6. Submit your fully endorsed Letter of Support along with your application.

Recruitment Contact: Rachel Nye View email address on click.appcast.io or View phone number on click.appcast.io.

Larimer County is an Equal Opportunity Employer, and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.