2nd Shift Salesperson

Macy’s is more than just a store. A story about innovations and customers and colleagues. As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. to understand each customer’s needs, offering personalized recommendations and Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach selling goals by driving performance through customer engagement and smart With every interaction, you build trust, meet sales targets, Here, the customer is at the help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. * customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. * honesty, care, and collaboration so we can better serve our customers and communities. * take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. schedules contain weekend shifts as part of the requirements. health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference Merchandise discounts * Performance-based incentives * Employee Assistance Program with mental health counseling and legal/financial Greet & connect with customers in a friendly and genuine way. Recommend product by asking questions to identify customer needs and customer. * Offer options and solutions to customers to complete the sale. * Wrap-Up the moment to close out the customer’s shopping journey, celebrating Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest Maintain department recovery standards, including selling floor and fitting Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner. * relationships, and ensures authentic connections with colleagues, customers, and communities.

able to give expert guidance to customers based on their wants, features, and Communication: Comfortable communicating with customers virtually, via phone, Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.

Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.

and stay current with all training through Macy’s educational resources.

Collaboration: Partnership with the total team to drive sales and deliver the customer experience.

Flexible availability, including days, evenings, weekends and holidays with Resourceful and eager to start a new venture and can adapt to changing Understand and communicate effectively with customers, co-workers, and Read and understand employment policies and safety rules/procedures in English. * No Education or Experience Required.

the store or department. * Frequent use of computers and handheld electronic equipment. * Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Join us and help write the next chapter in our story - Apply Today!