Patient Access Representative I
$17.71 - $25.28 per hourMass General Brigham
Patient Access Representative
Site: Wentworth-Douglass Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions.
Does this position require Patient Care? No
Essential Functions
- Greet patients in a professional and friendly manner
- Collect and verify patient demographic and insurance information, as well as enter information into systems
- Schedule appointments and confirm patient information
- Explain insurance and billing policies/procedures to patients
- Process payments and provide receipts
- Obtain pre-authorization for procedures as needed
- Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree? No
Licenses and Credentials
Admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
Knowledge, Skills and Abilities
Knowledge of medical terminology and insurance verification procedures preferred.
Ability to work in a fast-paced environment and handle multiple tasks.
Excellent communication and interpersonal skills.
Strong attention to detail and problem-solving abilities.
Basic computer proficiency.
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
701 Central Avenue
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$17.71 - $25.28/Hourly
Grade
2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.
$17.71 - $25.28 per hour
...analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to... ...while escalating any complex or difficult situations to patient access senior staff or manager Qualifications Education...SuggestedHourly payDaily paidRemote workShift workWentworth-Douglass Physicians Organization (WDP)
Dover, NH2 days ago$17.71 - $25.28 per hour
...analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to... ...while escalating any complex or difficult situations to patient access senior staff or manager Qualifications Education High School Diploma...SuggestedHourly payDaily paidRemote workShift work$18.5 - $26.42 per hour
# Patient Access Representative, 8:00am-4:30pm M-FExeter, NH • Beth Israel Lahey Health • Full-time • DayShare job:Apply now**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**The Patient Access Representative...SuggestedHourly payFull timeContract workWork at officeRemote workShift work- DMC Primary Care seeks a professional, friendly and dependable person to join our fast-paced Patient Access Center. We are looking for a talented person with a “can do” attitude to assist patients on the phone by scheduling appointments, answering questions and directing...SuggestedFull timeTemporary work
$18.5 - $26.42 per hour
When you join the growing BILH team, you’re not just taking a job; you’re making a difference in people’s lives. The Patient Access Representative ensures that patient experiences in accessing healthcare at BILH are efficient, welcoming, respectful of patient confidentiality...SuggestedContract workWork experience placementWork at officeRemote workWeekend work- Bedford Commons OBGYN is seeking a Patient Access Representative to join our front desk team in Londonderry, NH. This full-time role focuses on welcoming patients, handling registrations, and coordinating appointments to ensure a smooth patient experience. The ideal candidate...Full time
- ...Patient Accounts Representative At Northeast Rehabilitation Hospital Network (NRHN), our services and programs are guided by our Service Pledge... ...(k) plan with employer match, tuition reimbursement, and access to additional local and national employee discounts. Equal...Local area
Northeast Rehabilitation Hospital
Salem, NH4 days ago - Beth Israel Lahey Health is seeking a patient services coordinator to greet patients, verify demographics, schedule appointments, and collect co-pays. This role supports smooth ambulatory practice operations and acts as a liaison between patients and staff. Ideal candidates...Work at office
- A healthcare provider in Derry, NH seeks a dependable Patient Access Center representative to handle patient calls, scheduling, and inquiries. This full-time role offers a dynamic call center environment, requiring a high school education and strong customer service skills...Full time
- ...Seeking a full-time/Patient Accounts Rep to join our team! If you like making a difference in your community and are passionate... ...Center is an excellent choice! The Patient Accounts Representative is responsible to verify patient insurance coverage and...Full time
Seacoast Mental Health Center
Portsmouth, NH3 days ago $16.05 - $26.37 per hour
...academic goals with mutual respect and shared inquiry. EEO Statement The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across...Full timeWork at office$16.05 - $26.37 per hour
...goals with mutual respect and shared inquiry. EEO Statement The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across...Full timeWork at officeWeekend workAfternoon shiftThe University System of New Hampshire
Durham, NH4 days ago$20 - $21 per hour
...platform designed to drive growth, efficiency, and superior patient outcomes. Backed by WindRose Health Investors and leading healthcare... ...England, we are seeking a highly motivated Patient Service Representative to join our team! You will serve as the first point of...Hourly payFull timeWork at officeCardioOne
Londonderry, NH2 days ago- Patient Care Coordinator - (Front Desk Receptionist) Bedford Commons OBGYN About Us At Bedford Commons OBGYN, our commitment to... ...-focused individual to join our team in a full-time Patient Access Representative role. Position Summary The Patient Access Representative is...Full timeWork at officeMonday to FridayWeekend workAfternoon shiftWeekday work
- Beth Israel Lahey Health is seeking an experienced patient access professional to join our ambulatory practice team. The role reports to the Practice Manager or Ambulatory Practice Coordinator and focuses on delivering high-quality service while supporting smooth practice...
$20 - $21 per hour
...other offices as appropriate.Assist faculty with proctoring arrangements and exam scheduling, including coordinating with testing/accessibility services for students with academic accommodations; reserve rooms for makeup exams and arrange for classroom proctors as...Hourly payFull timePart timeSummer workWork at officeMonday to Friday$18.5 per hour
...Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings... ...vary by position. Job Summary Patient Care Coordinators are responsible for assisting... ...requirements, the following represents a good faith estimate of the compensation...Weekly payFull timeFlexible hoursShift work$20k - $25k
...difference in healthcare while building a rewarding career? As a Patient Services Coordinator in our Clinic Support Center, you’ll be... ...optional pet insurance 401(k) match after one year of service Access to our primary care (depending on location) Educational Alliance...Daily paidTemporary workWork at officeLocal areaRemote workShift workNight shiftWeekend work- At Miles of Smiles, the Patient Coordinator is more than a front desk role - you are the first impression and a key part of creating a calm, welcoming experience that helps patients feel comfortable from the moment they walk in. If you thrive in a fast-paced, patient-focused...Full timeWork at office
$18 - $22 per hour
...training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and...Full timeFlexible hoursNight shift$18 - $20 per hour
Overview Aspen Dental puts You First with an opportunity to join as a Patient Experience Coordinator (Patient Coordinator). Expect best-in-class training, competitive compensation, and flexible scheduling to thrive in your career. This role involves delivering compassionate...Full timeWork at officeFlexible hoursNight shift- ...is seeking a Unit Coordinator to provide administrative support to clinicians and staff on an inpatient unit. You will liaise with patients, families, and caregivers, manage admissions and transfers, and help maintain EMR data accuracy. The role requires strong MS...
- Derry Imaging is seeking a Patient Service Representative for our fast-paced call center. This full-time position of 40 hours per week is part of a collaborative team that provides excellent customer service to patients and referring physicians. Responsibilities include...Hourly payFull timeWork at officeMonday to Friday
- Description Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving...Work at officeImmediate start
- Mobility Bone & Joint Institute (MBJI), a division of Northeast Orthopaedic Alliance, is seeking Patient Service Representatives to join our growing team. In this role, you will serve as the first point of contact for our patients—managing inbound and outbound calls, welcoming...Full time
- ...and primary care doctors, we quickly and effectively treat the patient's condition as part of an integrated healthcare team. Our... ...our patients to 'Live Better.' Position Summary: Acts as a representative in all areas of clerical support. Assumes responsibility for...Full timeTemporary workPart timeMonday to Friday
- ...Job Description Job Description Description: Job Summary: The Front Desk Patient Service Representative plays a key role in delivering an exceptional patient experience by managing the full front desk process. Responsibilities include greeting patients, coordinating...Work at office
Eyesight Ophthalmic Services
Portsmouth, NHa month ago - Patient Service Representative At York Hospital, we are a team of providers, clinicians and staff members offering expertise within a hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Our caregivers commitment...Work at officeFlexible hours
- ...clinical care team. The Clinical Assistant/Ortho Tech will room patients, document care, and provide assistance to the Physician, PA’s,... ...or Athletic Trainer license/certification; BCLSPreferred: Associates degree #J-18808-Ljbffr Access Sports Medicine & Orthopaedics Pllc
- ...make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support... ...optional pet insurance 401k match after one year of service Access to our primary care (depending on location) Educational...Daily paidFull timeTemporary workPart timeWork at officeShift workNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Access Representative I. Be the first to apply!
