Life Coach V - Arc Allegany-Steuben

Posted Monday, August 17, 2026 at 4:00 AM medical dental vision employer paid life insurance 403 b with employer contribution PTO accruals two weeks of paid training

JOB SUMMARY

Under the direction of the Life Coach X this position is responsible for maintaining an environment in the Day and Residential programs which encourages and facilitates optimal personal development and provides person directed services and ensures the health and safety of the individuals served. The Life Coach V is responsible for the professional supervision of Life Coach I, II, and III, and overseeing delivery of services for people to achieve their desired outcomes, hopes and dreams.

JOB FUNCTIONS

Regulatory and Corporate Compliance Ensure compliance with regulations, agency policies and procedures. Ensure required documentation is complete, accurate and legible. Ensure the agency’s incident management process is followed. Ensure associates are properly recruited, oriented and trained. Provide input in the development and revisions of policies, procedures and agency forms as needed. Ensure Chain of Command is followed when necessary and instructions are followed as stated in policy and procedures. Promote the highest quality of support by implementing the Code of Ethics and Core Competencies. Keep all information confidential. Ensure medication administration is adhered to. Assist with ensuring adherence to the annual budget. Assist with ensuring accurate management of individual’s funds. Complete personal allowance documentation and other financial documentation according to procedure. Person Centered Services Provide services to individuals as planned in their Individual Service Plan (ISP), which includes the person’s Individual Protective Oversight Plan (IPOP), Residential Habilitation Plan, Support Plans, Day Habilitation Plan, and/or other safeguards and ensure all related documentation is completed. Ensure Life Coaches are assigned a Resident Advocate and compare the ISP, IPOP, PONS and Behavior Plan for accuracy. Any inconsistencies will be reported to the appropriate programs for follow up. Implement activities as outlined in the Habilitation Plan and, as applicable the ISP. Plan and coordinate daily activities. Act as an advocate for individuals. Provide person-directed services, including residential or day habilitative services and assistance in personal skill areas. Complete assessments and compile baseline data as assigned. Assist and support individuals with community integration. Respect the individual’s right to privacy and confidentiality by appropriate use of written and verbal communication. Work collaboratively with others to ensure the individual’s health and well-being. Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary. Provide services and follow individual’s Plan of Nursing Services (PONS). Report and document all individual medical concerns to the appropriate personnel. Transport and attend health and medical appointments as assigned. Complete weekly one-on-one meetings with the Life Coach I, II, & III’s prepared with an agenda. Assist Life Coach with completion of one-page profiles and assist POMS as identified in the Resident Advocate job duties. Program Standard Maintain an environment in the program which encourages and facilitates optimal personal development. Complete assigned daily responsibilities. Complete shift overlaps and specific duties as assigned, if applicable. Complete documentation, filing and general office maintenance and other routine operational reports, charge reports and any other paperwork as assigned. Assist in the identification and development of new services and support opportunities that provide quality of life choices. Complete monthly summaries as assigned, if applicable. Comply with minimum staffing policy. Will be responsible for scheduling; will work with other Life Coach V’s to fill gaps in the schedule while adhering to the minimum staffing policy. Submit schedule to Life Coach X for approval. Complete monthly duties checklist (which include but not limited to ensuring monthly summaries are completed, complete Personal Money Reports and ensure medical needs are met. See checklist, ensure that Ledgers and Personal Money Records are accurate and up to date. Work with associates to develop, research and teach successful learning to maximize the individuals valued outcomes. Ensure all individuals are assigned a Residential Advocate. Ensure staff are completing daily and monthly documentation (see checklist). (intake and elimination, weekly doc checks). Ensure medication are passed without error. Ensure professional and effective teamwork is maintained with all staff. Assist the Life Coach X in investigations which include incident reporting and human resources. Apply timely effective praise, corrective teaching, and staff re-training as needed. Delegate and assign responsibilities as necessary. Perform periodic spot checks on all shifts, and observations by designated due dates and as needed for quality improvement. (attach checklist) Physical Plant and Safety Ensure the site is a safe, clean environment and immediately address areas of concern. Maintain knowledge of fire evacuation plan and ensure plan is followed. Practice standard precautions and other appropriate infection control practices. Ensure site vehicles are maintained, as applicable. Contacts with Others Develop and maintain positive customer relationships both internal and external. This includes family, local businesses, and external service providers. Maintain effective working relationships with service providers, community resources and families. Ensure that internal and external written and verbal communications regarding the agency are positive and reflect our mission, vision and values and respect the individuals’ right to privacy and confidentially. Ensure customer concerns are addressed in a timely and professional manner. Additional Functions Participate in agency committees, initiatives, projects and trainings. Assist with coverage in the agency as assigned. Maintain certifications and annual training updates, as required. May be required to use your private vehicle to transport the people we support. Will be flexible with work locations and hours worked based on the needs of the agency to include working at any residential home.

KNOWLEDGE, SKILLS, AND ABILITIES

The person in this position exhibits conscientiousness, dedication, self-discipline, and a sense of responsibility. The person in this position functions successfully with general supervision. The person in this position has the ability to work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high volume, stressful environment. The person in this position has the ability to establish effective relationships and work in a team environment to meet team and company goals. The person in this position has the ability to exercise discretion in handling confidential information. This includes medical, financial and personal information of associates and persons served. The person in this position has basic Microsoft Office skills. The person in this position demonstrates knowledge of introductory computer skills. The person in this position has good written and verbal communication skills. The person in this position is able to operate office equipment, computers and medical equipment. The person in this position must be able to operate wheelchair vans, if applicable at site. The person in this position must be able to work regularly scheduled hours as well as additional hours as assigned, including overtime, nights, and weekends. The person in this position must be able to be contacted outside of working hours as needed. The person in this position understands they may be required to work through lunch/dinner hours and will be paid for these hours. A 30-minute unpaid lunch/dinner break must be requested and will be based on the needs of the program.

QUALIFICATIONS

Associate Degree with 2 years’ experience or High school diploma with 3 years’ experience working with people with intellectual and developmental disabilities. Three years’ experience working with people with IDD population. CPR/First Aid/AED instruction and SCIP Certification within the first six months of hire Medication Administration Certification for Residential and site-based programs Must ensure implementation of Resident Advocate duties. Must demonstrate and role model the code of ethics along with professionalism, effective teamwork and empathy. Must be excellent in verbal and written communication.

ADDITIONAL QUALIFICATIONS/REQUIREMENTS

Where position requires driving: Valid driver’s license for the state in which the person resides. Acceptable safe driving record Where position requires driving individuals served by the Agency. Motor vehicle with up-to-date inspection, that is registered and insured. Will be required to enroll in LENS (Licensed Event Notification System).

AUTHORITY AND ACCOUNTABILITY

People: This position supervises Life Coach I, II, III. Operations: This position operates under the immediate supervision of the Life Coach X and is responsible for ensuring person directed services and agency policy and procedures are implanted and followed. Budget: This position has responsibility to adhere to budgetary expense guidelines and programs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. SALARY: $23.00/hour #J-18808-Ljbffr The Arc Allegany-Steuben