Billing Specialist

Billing SpecialistAWP is North America's leading traffic control specialist. Our team of 9000+ professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon.Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.Job DescriptionAs the Billing Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Billing Specialist is responsible for collaboration across all levels to achieve departmental and organizational goals.ResponsibilitiesInvoice assigned customers timely and accuratelyAddress billing questions and discrepancies timelyVerify invoice procedures and validate customer contractsEnsure payments for assigned customers are received within terms by managing their open Accounts ReceivablesCommunicate with internal and/or external customersCollaborate with the Field to complete tasks in a timely mannerAct as a resource for other functions within AWPProvide training and support as requestedEstablish and maintain effective and cooperative working relationships with customersPerform other duties and/or special projects as assignedQualificationsHigh school diploma or GED required3-5 years AR/Billing experience preferredPay application, lien waiver, and contract management experience preferredStrong customer service skillsBasic knowledge of accounting principles and terminology; strong math skillsExcellent verbal and written communicationProblem-solving skillsCritical thinking skillsDemonstrate high degree of accuracy and attention to detailExcellent organizational skillsOutgoing & assertive personality – not afraid to approach individualsProficiency with Microsoft Office Suite Products (Excel, Word)Microsoft Dynamics 365 and/or TCR experience preferredPrimarily sedentary or working at a deskOccasionally lift and move 10 -25 poundsWhile performing duties of this job, the employee is regularly required to talk or hearProficient literacyThe employee frequently is required to stand, walk, or reach with hands and armsAdditional InformationHours of operation are M-F, 8 a.m.- 5 p.m.40-hour work weekSalary range $20 - $25 p/hr depending on experienceComprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.Eligibility for benefits starts on the 1st of the month following your hire date.Company-paid life insurance coverage.Company-paid long-term disability (LTD) insurance.Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).Participation in the 401(k) retirement plan.Paid Time Off (PTO) and paid holidays.AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.