Commercial Lines Account Manager (Hybrid)

What You’ll Love About Working Here

Celebrating over 50 years of business, Lowe-Tillson Insurance & Associates, Inc is a small, family-owned, independent agency that cares for our employees and understands the importance of work life balance. The average tenure for our employees is  greater than 10 years . We are proud of our wonderful company culture and the way we work together as a team in all aspects of our business.

What We Are Seeking

We are seeking a  full-time   Commercial Lines Account Manager  who has great customer service skills, a positive attitude, thinks  outside the box , and strives to become a trusted source for our clients. Customer Service is very important to our agency as we have built a strong reputation in our area.  For this newly created role , the ideal candidate will be self-motivated, have Commercial Lines insurance experience, understand companies’ portal systems and have management system skills. 

Job Responsibilities

• Manage a $500,000-$750,000 book of business by reviewing client policies, tracking renewal cycles, and identifying coverage needs to provide proactive service.
• Review renewals, evaluate coverage adequacy, and recommend policy adjustments to ensure optimal protection.
• Quote new business by gathering client information, obtaining carrier quotes, and presenting competitive coverage options.
• Support clients with claims reporting, follow-ups and carrier communication.
• Process endorsements by handling policy changes, submitting requests, and confirming updates with clients.
• Build strong client relationships by delivering exceptional, responsive service via phone and email.

Minimum Requirements

• High School Diploma (or Equivalent)
• License: Property & Casualty ( MD )
• Minimum of 2 years of Account Manager experience in Commercial Lines with an  independent i nsurance agency

Preferred Skills

• Bachelor’s Degree; Some College; No Degree
• Management System:  AMS360 – willing to train
• Computer Skills: Adobe, DocuSign, MS Outlook, MS Teams, MS Word, Zoom, MS Excel

Benefits

• Health
• Vision
• Health Savings Account
• Paid Time Off (PTO)
• Paid Sick Time
• Paid Holidays
• Paid Vacations
• 401(k)
• Monthly Company Contribution (for additional coverage)
• Great Team Culture
• Hybrid schedule – after first 90 days of training

Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $60,000 - $65,000 Annual
Bonus/Commission: No