Dispatcher

DESCRIPTION:


Position responsible to provide direction, communications with all operators while monitoring system performance and making scheduling adjustments where necessary to maximize on-time performance, minimize customer wait times, minimize service disruptions as a result of vehicle/operator availability and/or emergency situations.

RESPONSIBILITIES:


General responsibilities will include, but are not limited to the following:

• Coordinate and schedule chauffeurs/drivers to fleet vehicles

• Recommend and arrange transportation options for clients

• Provide quotes and enter new business into our reservation system

• Create and maintain trip manifests

• Monitor dispatch board for potential issues

• Add, change or delete scheduled stops in planning

• Research and resolve client issues quickly and accurately

Requirements

REQUIREMENTS:


• 2-3 years of transportation industry preferred

• 2-3 years of customer service experience

• Proficiency with Microsoft Office programs

• Ability to multi-task

• Dependable

• Must be able to work evening/night shifts, available to work late afternoon to midnight, available to work weekend shift (must be available both weekend days)


Salary Description


$20.00 - $22.00