On-Site Supervisor

Our client, a leading provider in the remittance processing industry, is seeking an On-Site Supervisor to join their team. As an On-Site Supervisor, you will be part of the operations team supporting daily workflow and employee engagement. The ideal candidate will have strong leadership presence, excellent problem-solving skills, and the ability to motivate and support team members, which will align successfully in the organization.

What's the Job?

• Supervise daily operations of assigned workgroups and segments of the remittance process.
• Lead a team of full-time and part-time front-line staff, ensuring productivity and quality benchmarks are met.
• Manage and strengthen customer relationships using service improvement tools and techniques.
• Address and resolve production or quality issues; escalate process delays or breakdowns as needed.
• Support, guide, and develop Team Leaders and operations staff through coaching and mentorship.

What's Needed?

• Minimum of 2 years’ supervisory or leadership experience preferred
• Proven success in employee training, coaching, and engagement.
• Excellent time management and organizational skills in deadline-driven environments.
• Strong decision-making, problem-solving, and communication skills.
• Ability to collaborate with cross-functional teams and interact with diverse groups.
• Must be efficient in Microsoft Suite
• Professional communication both written and verbal 

What's in it for me?

• 401(k)
• Health insurance
• Dental insurance
• Referral program

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.