Facilities & Maintenance Specialist

Facilities Maintenance Coordinator

Responsible for maintaining the safety, functionality, appearance, and operational readiness of Credit Union facilities, grounds, equipment, and fleet vehicles. Coordinates preventive maintenance, repairs, contractor services, and facility-related projects to ensure a safe, secure, and efficient environment for employees and members. Provides courier services, manages facilities supply inventories, and supports custodial and maintenance activities.

Essential Functions & Responsibilities:

E30%Coordinates and performs preventive and corrective maintenance, repairs, inspections and custodial support for all Credit Union facilities, equipment, and grounds to ensure safe and efficient operations. Communicates with Market Managers to relay work response schedule and ensure preparedness and minimal service interruptions for staff and members.

E20%Manages vendor and contractor relationships, ensuring services are completed in accordance with contracts, schedules, and quality standards.

E15%Investigates and resolves facility-related issues, contractor concerns, and maintenance service interruptions in a timely manner.

E15%Provides courier and delivery services, including transportation of mail, supplies, packages, and interoffice materials between branch locations and the post office.

E10%Maintains inventory and distribution of facility maintenance supplies, equipment, and related materials.

E5%Maintains Credit Union fleet vehicles, including scheduling maintenance, inspections, repairs, registrations, and related recordkeeping.

N5%Performs other job related duties as assigned.

Performance Measurements:

1. Responsible for the maintenance, preservation and improvement of the credit union's property in order to provide a safe and comfortable environment for employees and members.
2. Supports business continuity and emergency response efforts by coordinating facility readiness, repairs, and restoration activities during facility disruptions or emergency events. Monitors and responds to various alarms and system alerts, some occurring outside of business hours.
3. Manage and respond to all maintenance requests at branch locations.
4. Serves as primary contact for various companies; scheduling and monitoring service and deliveries. (i.e. shredding, cleaning services, carpets/mats, etc.)
5. Maintains, monitors, inspects, troubleshoots, and coordinates repair of building systems and equipment, including HVAC, electrical, plumbing, septic, fire protection, elevator, generator, security, ATMs/ITMs, and drive-up systems.
6. Ensures compliance with applicable OSHA, environmental, safety, and facility-related regulations and standards. Identifies and reports facility safety hazards and recommends corrective actions to minimize operational risk.
7. Ensure all maintenance agreements and leases are current. Maintain complete and accurate vendor, facilities, maintenance and equipment files per company requirements.
8. Perform maintenance and repair on small office equipment and facilities. (i.e. shredder repair, laminators, office furniture, locks, drawers, installation of keyboard trays, painting projects, grounds keeping, etc.).
9. Supports the Security Officer in maintaining the effectiveness of physical security systems, including access control, alarm monitoring, surveillance systems, and related facilities security measures.
10. Under the direction of the Chief Administrative Officer, support facility development projects, including new branch construction, renovations, relocations, and other capital improvements.
11. Communicates to local governments in regard to ordinances governing zoning, signage, setbacks, etc.
12. Maintain credit union vehicle fleet. Schedule regular maintenance and service inspections, repairs, registration renewal, etc.
13. Provide courier service for all branch locations. Pick up and deliver mail, supplies and packages to all credit union branches and to the post office on a regular schedule. Sort and distribute mail, inter-office correspondence and deliveries.
14. Procures, inventories, and distributes facility maintenance supplies and equipment to branch locations.
15. Coordinate the recycling of cardboard, newspapers, magazines, plastic, cans and glass as required by each branch/locality.
16. Maintain a working knowledge of occupational hazards and safety precautions related to maintenance work.
17. Consistently demonstrate the safe and effective use of hand tools, portable power tools, and equipment needed in building maintenance and repair work.
18. Provide regular updates to the Chief Administrative Officer regarding key maintenance or operating issues affecting the credit union.
19. Assist with preparation and set up for credit union special events. (i.e. golf tournament, company picnic, annual meeting, branch events, etc.)
20. Participate in training and professional development activities to acquire and maintain standards established by the credit union. This could include attending conferences, seminars and workshops as directed by management.
21. Is accountable for full compliance with the credit union's policies and procedures, internal controls, confidentiality standards, Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering (AML) requirements, and all applicable regulatory and audit obligations.

Knowledge and Skills:

ExperienceThree to five years of experience in facilities maintenance, building operations, property maintenance, or a related field, including responsibility for building systems, preventive maintenance, vendor coordination, and general repair activities. - Experience - Three to five years of experience in facilities maintenance, building operations, property maintenance, or a related field, including responsibility for building systems, preventive maintenance, vendor coordination, and general repair activities.

EducationA high school education or GED. - Education - A high school education or GED.

Interpersonal SkillsWork involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. - Interpersonal Skills - Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills- A valid state driver's license is required.- Requires the ability to work a schedule with flexible hours, including nights and weekend hours as deemed necessary by management.- General maintenance experience is desired including technical skills, working knowledge of electrical and mechanical systems, reading and interpreting blueprints and site plans.- Excellent written and oral communication skills are necessary to effectively deal with members, vendors, management, and other credit union personnel.- Must be able to operate a personal computer and possess a functional knowledge of Microsoft Word, Excel and Outlook software.- Strong planning, analytical, problem solving, organizational and project management skills are required.

Physical RequirementsThe following physical activities are routine requirements of this position:

• CLIMBING: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
• BALANCING: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• STOOPING: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• REACHING: Extending hand(s) and arm(s) in any direction.
• STANDING: Remaining upright on the feet, particularly for sustained periods of time.
• WALKING: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• PUSHING: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• PULLING: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• LIFTING: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
• FINGERING: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
• EXERTION: May require exertion of up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• VISUAL ACUITY: Individual is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.

Work EnvironmentPosition is subject to both internal and external environmental conditions. Activities may occur inside and outside.Position is