CBO Billing Specialist - Revenue Cycle

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Under minimal supervision, this role is responsible for managing insurance accounts receivable for Henry Ford Health (HFH). The position ensures the accuracy and completeness of patient financial, insurance, and demographic information in accordance with established policies and procedures, enabling compliant claim submissions to third-party payers. Responsibilities include resolving payer denials, following up on claims requiring additional payer response, and overseeing the billing and collection of payments across all HFH hospitals, outpatient clinics, and employed physician practices.

Qualifications

REQUIRED:

• High school diploma or equivalent
• Minimum two (2) years of experience in an office or healthcare-related environment
• Strong verbal and written communication skills to effectively interact with colleagues, supervisors, and managers
• Ability to work independently with minimal supervision
• Excellent organizational and time management skills to prioritize tasks and meet third-party payer requirements

PREFERRED:

• Prior experience in a healthcare revenue cycle role
• Familiarity with medical terminology
• Understanding of CPT/HCPCS codes and revenue coding
• Knowledge of insurance guidelines, claim submission, denial management, and routine follow-up processes
• Completion of college coursework in accounting, business, or healthcare administration