Client Support Associate

Responsive Recruiter Benefits: Earned Wage Access, Competitive salary, Employee discounts, Flexible schedule, Opportunity for advancement, Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! As our boots-on-the-ground ambassador, you will regularly visit local shops, events, and community locations to drive brand awareness and actively recruit new talent. You'll leverage your local market knowledge and social media skills to creatively expand our reach and build a strong talent pipeline. Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills, Experience in a fast-paced retail environment, Basic computer proficiency and ability to troubleshoot, Prior customer service or sales experience is preferred, but not required, Willingness to learn and grow in a customer-focused role, Follow up with leads and appointments, Make outbound calls to prior-year clients, Contact and convert online and virtual students, Coordinate and manage client appointments to optimize scheduling timelines and traffic flow, Support local marketing and community outreach events, Generate referrals from existing clients, Assist with client check-in and office traffic management, Follow up with prospects and unfinished returns, Enhance peak-season operations to maximize workplace productivity Additional Perks: Full-time and part-time positions are available, Flexible Schedule Options Work that works for you!, Work Lotto (Win money for logged shifts), Low-cost benefits (healthcare, dental & vision), Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month), Free identity theft protection, Corporate discount program, Free tax preparation training and PTIN registration reimbursement, Referral bonus opportunities are available for referring qualified candidates, Free continuing tax education, Opportunities for advancement within the organization, Employee referral program, Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually), 401k with Company Match (eligible to participate after working the first 1,000 hours), Earned Wage Access - Access a portion of your earned wages before payday when you need it. If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 - $16.50 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.