Case Manager

Case Manager

Job Category: Social Services

Full-Time

On-site

Fort Atkinson, WI 53538, USA

Description

Empower People. Build Futures. Change Lives.

Are you passionate about helping others achieve independence and meaningful employment? Join our team as a Case Manager and make a real difference every day.

In this rewarding role, you'll support individuals with diverse abilities and other employment barriers as they work toward personal and professional success. You'll create individualized plans, provide hands-on coaching, and connect participants with the resources, training, and support they need to thrive in the workplace and beyond.

This is the perfect opportunity for someone who is compassionate, organized, resourceful, and energized by helping others reach their full potential.

What You'll Do:

As a Case Manager, you'll be at the center of each participant's success journey by:

Supporting Individual Growth

• Manage a caseload of participants while ensuring services are delivered on time and according to program standards.
• Develop individualized, outcome-based goals aligned with each participant's Person-Centered Plan.
• Provide hands-on job training, skill development, and workplace coaching using a strengths-based, person-centered approach.
• Help participants build confidence, adjust to workplace routines, and develop positive work habits.

Advocating & Coordinating Services

• Serve as a key advocate by coordinating resources, services, and supports identified in participant plans.
• Connect participants to valuable community resources and career development opportunities such as:
• Job Club & Job Shadows
• Community Exploration
• DVR Services
• Community Coaching

Creating Success Strategies

• Design individualized support plans, protocols, and incentive programs that encourage attendance, accountability, and workplace success.
• Identify and address barriers including absenteeism, peer interactions, supervision acceptance, and workplace behaviors.

Collaborating with Support Networks

• Partner with families, employers, community agencies, and professional support teams.
• Facilitate annual and semi-annual review meetings to evaluate progress and update goals.
• Train staff, volunteers, interns, and production partners on participant supports and best practices.

Ensuring Documentation & Program Excellence

• Maintain accurate participant records and documentation in the Apricot Records System.
• Prepare required reports, case notes, progress reviews, intake/discharge documentation, incident reports, and funding-related paperwork.
• Collect program data to support quality improvement and service excellence.

Providing Daily Participant Support

• Assist with AM/PM bus duty and participant transitions.
• Support participants during lunch and break periods to ensure safety and engagement.
• Administer medications to authorized participants as needed.

What You Bring

• Bachelor's degree in Human Services or related field preferred (Equivalent education and experience combinations considered)
• 1–2 years of related experience working in human services, vocational training, case management, or disability services
• Excellent communication, organization, and problem-solving skills
• Passion for empowering individuals and promoting inclusion
• Valid driver's license and proof of auto insurance

Required Clearances

• Wisconsin Caregiver Background Check
• State & Federal Criminal Background Checks
• Wisconsin DOT Check
• Department of Justice Check
• Office of Inspector General Check

Why Join Us?

At Opportunities, Inc., you're not just taking a job — you're joining a mission-driven team committed to building inclusive workplaces and stronger communities. Every day, your work will directly impact lives by helping individuals discover their strengths, gain independence, and achieve meaningful employment.

We offer:

• Career pathways
• Competitive pay
• Generous benefits
• Lifestyle balance (no weekends, evenings or holidays)

If you're ready to make a difference while building a fulfilling career, we'd love to meet you.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.