Technical Program Manager - VIrtual

Our Story

At Alight, we believe a company's success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For."

Alight is seeking a Technical Program Manager to lead complex technology programs across Engineering, Architecture, Product, Data/AI, Security, Operations and external partners.

This role translates technical plans and engineering commitments into coordinated execution. You will identify dependencies, surface risks, challenge assumptions and bring teams together around clear milestones, decisions and delivery expectations.

You do not need to be the architect or engineer designing the solution, but you should be comfortable discussing technical concepts, asking informed questions and understanding how decisions and dependencies affect delivery.

What You'll Do
Lead complex technical programs
Build and maintain integrated plans that connect engineering work, system and architecture dependencies, environments, milestones, estimates, testing, releases and operational readiness. Establish the critical path and identify risks or missing prerequisites early.

Evaluate technical assumptions
Review technical designs, APIs and integrations, data flows, platform constraints, engineering estimates and nonfunctional requirements. Partner with Engineering and Architecture to identify gaps, clarify decisions and resolve issues.

Manage cross-team dependencies
Coordinate dependencies across engineering teams, platforms, shared services, security, data, infrastructure, operations, vendors and other partners. Establish clear ownership, timing and escalation paths.

Drive delivery and release readiness
Connect requirements, architecture decisions, development, environments, testing, security and privacy controls, defect resolution, release planning, cutover and support readiness. Help teams establish clear evidence and criteria for significant delivery decisions.

Manage risk and recovery
Identify technical and delivery risks early and assess their potential impact on schedule, quality and cost. When issues arise, work across teams to understand root causes and drive corrective actions and timely decisions.

Manage program financials and capacity
Maintain resource and capacity assumptions, internal labor and vendor spend, forecasts and estimates to complete. Partner with Finance and Engineering leaders to identify material variances and capacity or cost tradeoffs.

Connect delivery approaches
Coordinate work across Agile teams and broader Product, Engineering and operational lifecycles. Apply appropriate security, compliance, data and AI delivery practices based on program needs.

Communicate clearly with technical and executive audiences
Translate technical dependencies, risks, decisions and financial impacts into clear information leaders can act on. Distinguish confirmed commitments from assumptions and forecasts, present options and recommendations, and maintain clear program documentation.

What You'll Bring

7+ years of technical project, program or engineering delivery experience, including leading complex initiatives involving multiple technical teams and dependencies.

Working knowledge of software or systems architecture, system integrations and APIs, cloud or platform services, data dependencies, testing and release practices.

Experience reviewing technical artifacts and asking informed questions about dependencies, sequencing, estimates and delivery risks.

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