Contact Center Manager
Arlington Community Federal Credit Union
Arlington Community Federal Credit Union in Alexandria, VA is seeking a Contact Center Manager to lead day-to-day operations across phone, chat, and digital channels. This hands-on leadership role focuses on coaching teams, driving performance, and delivering a remarkable member experience. The ideal candidate has 5–7 years in contact center leadership, experience with workforce management, CRM platforms, and data-driven performance improvements; travel between Alexandria and Harrisonburg is #J-18808-Ljbffr
Vacancy posted 2 days ago
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