Concierge and Barista

Job Description

Job Description

Position Title: Concierge and Barista
Employment Type: Full-Time

Company Overview:
PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets. As we continue to grow, we are seeking a skilled and experienced Concierge to join our team. The ideal candidate will be responsible for providing a wide range of guest services for our tenants.

Key Responsibilities

• Manage the front desk and cleanliness of the front lobby.
• Provide coffee and barista services including preparing coffee, specialty latte’s and espresso for residents and guests.
• Monitor security cameras, walk property, and adhere to all security protocols.
• Maintain situational awareness to identify suspicious activity, safety hazards and security concerns.
• Enforce access control and visitor management.
• Assist in planning and attending Resident events.
• Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
• Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company.
• Promote positive and proactive resident relations by working to make the living experience the highest quality.
• Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents.
• Receive, log and distribute packages for residents.
• Other duties as assigned.

Qualifications

● A high school education or equivalent is required. A college degree or equivalent is preferred.

● Working knowledge of Word, Excel as well as Internet Explorer.

● Excellent interpersonal, motivational, writing, management and leadership skills

● Outgoing, friendly personality

● Good organizational skills, follow-up and follow through

● Marketing and budgeting experience

● Ability to handle multiple tasks at one time

● Exceptional communication, customer service and people

● Self-motivated; can work independently Detail-oriented

● Hotel, hospitality or other service experience a plus

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive medical benefits package.
• Retirement savings plan with company match.