Senior Customer Tech Support Specialist (Help Desk)
$65k - $72.5kAstrion
Job Description
Job Description
Overview
Senior Customer Technical Support Specialist
JOB LOCATION: Dahlgren, Virginia
JOB STATUS: Full Time
CLEARANCE: Secret
TRAVEL: Less than 10%
SALARY: $65,000 to $72,500
Astrion has a contingent opening for a Senior Customer Technical Support Specialist supporting the U.S. Navy’s Naval Surface Warfare Center Dahlgren Division (NSWCDD), located in Dahlgren, VA. Serve as a Help Desk Support III / mid-level IT professional handling escalated, complex technical issues that cannot be resolved by entry-level and follow-up support. Provide advanced troubleshooting for hardware, software, and network systems, and assist with equipment provisioning.
REQUIRED QUALIFICATIONS / SKILLS
- Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support
- Experience using help desk tools such as BMC’s Remedy, BMC Helix ITSM, or ServiceNow
- Information Assurance Technical (IAT) Level III level with a Teir 5 (T5) investigation
PREFERRED QUALIFICATIONS / SKILLS
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- CompTIA A+, Network+, MS-900, MD-102
#CJ
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Senior Customer Tech Support Specialist (Help Desk) in Dahlgren, VA vacancy
$70k - $200k
Senior Customer Tech Support Specialist (Help Desk) The Sr. Customer Tech Support Specialist serves as the primary point of contact for customer inquiries and technical support issues, delivering high-quality service and ensuring customer satisfaction. This role requires...SeniorFull timeTemporary workRemote work- A leading technology support firm is seeking a Senior Customer Technical Support Specialist in Dahlgren, VA. The successful candidate will provide advanced technical... ...environments. With over six years of experience in Help Desk roles, familiarity with tools like BMC Remedy,...SeniorFull time
- Phase2 Technology is seeking a Systems Engineer to lead RF design efforts for a critical Air Force program. You will work with a team to deliver engineering solutions that satisfy mission requirements. Candidates should have 5+ years of relevant experience, Top Secret clearance...Senior
- Resource Management Concepts, Inc. (RMC) is hiring a Senior Electro-Mechanical Repair Specialist to support our customer in Dahlgren, VA. The role emphasizes maintenance, repair, and installation of hardware with circuit-level troubleshooting and the fabrication of custom...Senior
- Modern Technology Solutions, Inc. (MTSI) is seeking a senior systems engineer to support the Missile Defense Agency’s Aegis-based programs. The role focuses on engineering rigor, decision analysis, and leadership of Integrated Product Teams in a fast-paced environment....Senior
- ...seeking a Mid-Level Operational Analyst / Technical SME (Anti-Sub) to provide expert Anti-Submarine Warfare analysis and technical support for naval combat systems development. Lead operational assessments and capability evaluations while supporting rapid capability development...Senior
- ...seeks an Independent Verification and Validation Program Analyst - Level IV to support Navy gun weapon systems development, evaluation, and sustainment in a mission-critical environment. The Senior IV&V role requires leading assessments, developing plans, and coordinating...Senior
- ...ensuring effective collaboration with various stakeholders. A competitive salary and benefits are provided, alongside a flexible work environment that values contributions. This role is critical in supporting the Department of Defense. #J-18808-Ljbffr Kitty Hawk TechnologiesSeniorFlexible hours
- ...Senior Program Manager Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by... ...this position is Dahlgren, Virginia, where we have provided support to the customer for over 50 years! Amentum is seeking a Senior Program Manager...SeniorWork at office
Amentum
Dahlgren, VA2 days ago - ...NAVFAC and program offices. The role requires a PE license, DoD/Navy familiarity, and the ability to manage master schedules, drive cross-functional action items, and travel up to 40% to support inspections and coordination. #J-18808-Ljbffr Technology-Service-CorporationSenior
- Tatitlek Technologies, Inc. is seeking a Senior Linux Database Systems Administrator to support DoD environments. The role requires extensive UNIX/Linux/Windows systems administration, Red Hat Linux, Solaris, and security updates (IAVA). You will install, configure, maintain...Senior
- Sierra Management and Technologies, Inc. seeks a Business & Financial Analyst to support Navy programs and NSWCDD with financial analysis and program management. This contingent, on-site role will focus on budgeting, reporting, forecasting, and funding execution using ERP...Senior
$65k - $75k
...Summary: Tier One Technologies is seeking a Senior Technical Operations Analyst with... ...Integrated Air & Missile Defense (IAMD) to support our Department of Defense (DoD) client.... ...directly into each article, started with the help of AI. #J-18808-Ljbffr Tier One Technologies...SeniorContract work$57k - $61.2k
...Description Job Description Overview Customer Tech Support Specialist (NEN) JOB LOCATION: Dahlgren,... ...providing technical service desk support, workstation troubleshooting,... ..., high-touch technical assistance to senior military officers and civilian executives...Civilian ContractorFull timeLocal areaAstrion
Dahlgren, VAa month ago$94k - $110k
...systems. If you like to build things, you'll love working for us. Overview We are currently hiring for a Systems Engineer, in direct support of rapid acquisition and tactical prototyping projects in Dahlgren, VA. Candidates who are mission-oriented, organized, and enjoy...SeniorHourly payTemporary workCurrently hiring$109k - $135k
HART Technologies, Inc. is seeking a senior level Systems Engineer. This position is in direct support of DoD Projects. Candidates who are mission-oriented, organized... ...developer staff and act as liaison with the customer test community to convey test findings from the...SeniorTemporary work- ...E-logic is seeking a Senior Program Analyst who will provide programmatic support to Naval Surface Warfare Center, Dahlgren Division (NSWCDD), focusing on reporting, scheduling, documentation, and logistics to ensure alignment between technical performance and program...Senior
eLogic
Dahlgren, VA2 days ago - ...contingent upon award. Job Description: SimIS, Inc. seeks a Senior Systems Engineer to lead systems engineering activities for a U... ...and validation, and technical oversight of engineering teams supporting shore-based training systems. The candidate performs the...SeniorContract workTemporary work
SimIS Inc.
Dahlgren, VA14 days ago - ...communications company is seeking a full-time Senior Communications Specialist. The Senior Communications... ...developing compelling material – to help our clients tell impactful and cohesive... ...member of the creative team supporting the Naval Surface Warfare Center Code...SeniorFull timeTemporary workWork at officeLocal area
ROGERCO, Inc.
Dahlgren, VA4 days ago - ...and importance of others (work and win as a team). SimIS Inc seeks a System Engineer III to provide combat system simulation support to the Warfare Analysis and Digital Modeling (M) Combat System Simulations Branch (M33), Naval Surface Warfare Center (NSWCDD), at...SeniorTemporary workWork at office
SimIS Inc.
Dahlgren, VA15 days ago $85k - $124k
Position Title: Electro-Mechanical Repair Specialist, Senior Location: Dahlgren, Virginia, United... ...management and technology solutions supporting the protection and preservation of the... ...Repair Specialist to support our customer in Dahlgren, VA. The selected applicant...SeniorFull timeContract workInterim roleRelocation packageMonday to FridayShift workDay shift- Basic Commerce & Industries Inc. in Dahlgren, VA seeks a Senior Systems Engineer to support Missile safety programs for DoD weapon systems. The role demands deep expertise in system safety, systems engineering, and program execution within a fast-paced defense environment...Senior
- ...IT system development, and innovative data science and analytics services to our Department of Defense clients as well as superior support to Government Contracting Facility Security Officers (FSO). As a disadvantaged, minority-owned, small business, we are committed to...SeniorTemporary workWork at officeLocal areaRemote workFlexible hours
$100k - $130k
Amentum is seeking a Senior Systems Engineer who can assist and lead Fire Control System... ...for SLBM Fire Control; providing supporting for our customer in Dahlgren, VA. Like learning about... ...procedures for new Fleet capabilities. Help design, review and contribute to the Navy...SeniorHourly payContract workLocal area- Tharros seeks a Senior Systems Engineer in Dahlgren, VA to provide senior systems engineering for weapons and combat systems across the full lifecycle. You will translate operational needs into technical solutions while coordinating with government leads, program offices...Senior
- BCI is seeking a full-time Systems Engineer to support missile safety programs for DoD weapon systems within the Safety group. You will analyze complex safety issues and work independently or in teams to meet deadlines. The ideal candidate has 10+ years in DoD systems engineering...SeniorFull time
- E Logic is seeking a Senior Program Analyst to support the Naval Surface Warfare Center, Dahlgren Division, focusing on reporting, scheduling, documentation, and logistics. The candidate will travel across various states including Virginia and Maryland. Key responsibilities...Senior
- Tactical Engineering & Analysis, Inc. seeks a senior systems engineer to lead development of complex DoD systems using MBSE and SysML. You will model requirements, architecture, behavior, and verification within a strict DoD framework, ensuring interface compatibility...Senior
- HunaTek Government Solutions in Dahlgren, VA seeks a Senior Business and Financial Analyst to deliver financial analysis and program management support for Navy programs, including NSWCDD efforts. The role requires leveraging NERP, NEPS, and IBPES to provide accurate reporting...Senior
- SimIS Inc in Virginia, Minnesota is seeking a Senior Systems Engineer to lead engineering activities for U.S. Navy training systems. You will provide technical leadership for complex simulation systems, including requirements analysis and system integration. The ideal...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Tech Support Specialist (Help Desk). Be the first to apply!
Related searches
- full time remote customer service representative Dahlgren, VA
- senior vmware engineer Dahlgren, VA
- senior consulting engineer Dahlgren, VA
- senior Dahlgren, VA
- senior software engineer remote Dahlgren, VA
- senior activities Dahlgren, VA
- senior human factors engineer Dahlgren, VA
- sr systems engineer Dahlgren, VA
- senior linux systems engineer Dahlgren, VA
- senior medical science liaison Dahlgren, VA