IT Systems Administrator

System Administration Support

The selected individual will provide system administration support for a large, complex network environment with geographically distributed systems. Responsibilities include the selected individual will be responsible for installing applications, administrating systems and processes, and ensuring issues are identified and resolved in a timely manner. She/he will be responsible for ensuring server and desktop configurations are optimized and running continuously and efficiently.

Responsibilities:

• Administration/sustainment of a system that provides a web-based application for storing, sharing, and distributing information.
• Creating and maintaining complex server enclaves, including analyzing system scanning reports, patching, cert renewals, vulnerability management assessments, and active directory configurations.
• Identifying and correcting hardware and software issues.
• Responding to system administration, operations, and maintenance problems, and developing re-work solutions.
• Creating and maintaining documentation of complex server/network environments to ensure that clear, concise and accurate information is readily available for incident resolution.
• Communicating with users and external support personnel regarding system outages and upgrades, and conferring with upper management regarding recommended resolution options.

Basic Qualifications:

• Bachelor's Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related technical field and at least 8 years of relevant experience. Additional experience may be substituted for a degree.
• Must have experience as a systems administrator providing direct support to end users and technical staff (developers, testers, engineers, etc.).
• Must be proficient with Windows Server 2019 and Active Directory.
• Must have experience with software/hardware deployment, patches, operating systems, and basic system backup and restore functions.
• Must have experience with/be familiar with SALT, Ansible, Splunk, Puppet, SolarWinds, Nessus.
• Must have experience with and/or have knowledge of Red Hat and VMWare.
• Must have a solid understanding of advanced security protocols and standards.
• Must have experience with both Client and Server virtualization environments.
• Must have experience with installation, configuration, troubleshooting, and reimaging hardware.

Preferred Qualifications:

• Proficiency with SQL Server.
• SALT and Python scripting experience.
• Experience supporting a software configuration management and development environment.
• Experience working in an Agile Development Environment or on an Agile Team.
• Knowledge of PKI systems which use HSMs to validate key and NTP for synchronization.
• Knowledge of PowerShell and PowerCLI.