Senior Case Manager

Responsibilities Manage and oversee the Content Legal Specialist teams, Content Analysis teams, and COOL teams Collaborate with Product teams to manage and execute content expansion initiatives Provide proactive workforce planning to ensure appropriate staffing footprint Develop and implement strategies for expanding caselaw content Monitor and track progress towards achieving content expansion goals Lead change management and advance Gen AI across the GEO Case Law organization Identify and resolve bottlenecks, inefficiencies, and quality issues Ensure timely and accurate delivery of expanded content Manage relationships with internal and external stakeholders Develop and maintain comprehensive documentation for the content expansion teams Provide regular feedback, coaching, training, and talent development to team members Actively manage the budget for content expansion initiatives Monitor and manage content quality across workflows Oversee the workflows for digital and print delivery of expanded caselaw content Collaborate with commercial stakeholders to create new global caselaw content opportunities Develop meaningful caselaw metrics and analytics in alignment with Global Editorial Operations targets Execute on automation and drive adoption of global tools and systems delivery Requirements JD required (or jurisdictional equivalent) 3-5 years of people management experience required Strong process-orientation Experience supporting a team through organizational transformation/change Strong interpersonal, communication, and presentation skills Experience in utilizing Legal Research and LLM console platforms (e.g., Lexis+AI, Protégé, Console, Co-Pilot, Chat GPT) #J-18808-Ljbffr