Regional Dental Director

Regional Dental Director (RDD)

The Regional Dental Director (RDD) serves as the clinical leader and strategic advisor for all dental practices within the assigned region. In partnership with the Operations team, the RDD ensures the delivery of high-quality, evidence-based patient care, fosters a culture of clinical excellence, supports provider engagement, and contributes to the growth and success of the Dental Support Organization (DSO). This role requires a balance of clinical expertise, leadership skills, and business acumen. In addition, the RDD will float between offices within their region to provide clinical coverage when needed and play a key role in training, mentoring, and developing new doctors.

Clinical Leadership & Quality Assurance

• Promote a culture of clinical excellence aligned with the DSO's standards and core values.
• Provide clinical oversight, guidance, and support to all regional dentists.
• Lead quality improvement initiatives, peer reviews, and clinical audits.
• Ensure compliance with all federal, state, and board regulations (OSHA, HIPAA, CDC, etc.).

Provider Management & Development

• Participate in the recruitment, onboarding, and retention of dental providers.
• Conduct performance evaluations and implement development plans for providers.
• Mentor and coach clinicians to promote continuous growth and leadership readiness.
• Facilitate continuing education, clinical training, and team-building efforts.
• Float between offices across the region to provide clinical coverage, support practice continuity, and reinforce organizational standards through hands-on leadership and mentorship.

Operational Collaboration

• Partner with Regional Operations Managers to drive practice efficiency, performance and to provide coverage.
• Align clinical and operational strategies to meet patient satisfaction and productivity goals.
• Standardize treatment protocols and best practices across all supported offices.
• Participate in the integration of new acquisitions or de novo practice openings.

Strategic & Financial Leadership

• Assist in setting regional goals for production, collections, and case acceptance.
• Monitor key performance indicators (KPIs) and implement strategies for improvement.
• Identify opportunities for growth, service expansion, or optimization.

Patient Care & Risk Management

• Support providers in managing complex cases and patient concerns.
• Mitigate risk through proactive oversight and enforcement of clinical protocols.

Qualifications

• DMD or DDS from an accredited dental school.
• Active and unrestricted dental license in practicing states within the region.
• Minimum 5+ years of clinical experience (strongly preferred 3+ years in a leadership role)
• Experience in a DSO or multi-site dental environment strongly preferred.
• Strong knowledge of compliance, quality assurance, and dental operations.
• Excellent interpersonal, communication, and conflict resolution skills.
• Proficiency with dental practice management software and reporting tools.