Training and Content Specialist
YETI Canada Limited
- # Training and Content SpecialistApplylocations: Austin, Texastime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102107At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILDTM.As a Customer Experience Training and Content Specialist you are responsible for YETI’s Direct to Consumer (DTC) content experience, providing internal and external teams with the information they need to be successful. At YETI we are focused on providing consistent, reliable, and clear information to our valued customers. We are seeking a proficient Training & Content Specialist with strong writing acumen. You will work closely with team members across multiple departments to create and maintain engaging and informative content that anticipates customers’ needs and provides straightforward solutions that are easy to follow and understand. You will ensure the integrity of the YETI brand is consistent and seamless through all customer-faced contact methods. This position reports to the Supervisor, Training & Content. Key Responsibilities: • Develop and manage customer-facing written content across multiple communication channels, including email, voice, and web • Create, maintain, and optimize training documentation for both internal teams and external partners • Facilitate Train-the-Trainer sessions to ensure consistent delivery and adoption of best practices among external partners • Ensure content aligns with brand standards while meeting evolving customer expectations • Anticipate customer needs by proactively addressing follow-up questions and next steps in communications • Synthesize complex information from multiple sources (policies, products, promotions) into clear, actionable content • Conduct regular content audits to ensure accuracy, compliance, and alignment with customer satisfaction and first-contact resolution goals • Monitor and evaluate published content to drive continuous improvement and effectiveness • Collaborate with cross-functional stakeholders including Marketing, Sales, Channel Experience, Partner Relations, and Quality Assurance • Partner with external organizations to identify opportunities for training enhancements and performance improvements • Work independently while effectively aligning with leadership and team objectives • Champion a culture of continuous improvement and innovation Qualifications & Skills: • Bachelor’s degree preferred • Experience in content management, delivering instructor-led training, and collaborating with external partners and stakeholders preferred. • Proficiency with Salesforce, SAP, Zendesk, Jira, Confluence, and Microsoft Office Suite • Experience creating content in multiple formats (e.g., training videos, knowledge base articles) • Familiarity with Learning Management Systems (LMS) • Solution-oriented mindset with a demonstrated ability to identify opportunities and recommend improvements • Adaptable and comfortable working in a fast-paced, global environment • Self-motivated, proactive, and able to manage priorities independently • Strong problem-solving and critical-thinking abilities • Excellent written and verbal communication skills • Passion for enhancing and innovating the customer experience • Based in Austin, Texas YETI is proud to be an Equal Opportunity Employer.**Benefits & Perks:**Click here to learn about the benefits and perks we offer at YETI.**YETI is proud to be an Equal Opportunity Employer.***Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html.**All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.*YETI Applicant Privacy Notice*YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at View email address on click.appcast.io.*At YETI, we design products that last for generations, get you outside, and keep you there longer. If you're looking to take on big challenges and have a passion for keeping the wild, wild – let's talk.
- J-18808-Ljbffr YETI Canada Limited
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Training and Content Specialist in Austin, TX vacancy
$75k - $110k
...Title: Content Marketing Specialist Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA Reporting to: Director, Brand and Communications... ...: This position is eligible for equity compensation. Training and Career Growth: Training and internal career growth opportunities...TrainingTemporary workFreelanceFlexible hoursHippo Enterprises Inc.
Austin, TX1 day ago- Integrated Entities Content Specialist Uses a mix of journalism, public relations and marketing skills to surface, develop and promote compelling... ...schedule additions and changes. Providing feedback and training to others on good content best practices that help DPR build...Training
$110k - $160k
...for the mobility economy. About the Role We are redefining how content gets created, scaled, and activated across marketing. This role... ...customer content modules that can be reused and adapted. Enable and train marketers across the organization to leverage content systems,...TrainingLive inFlexible hoursShift work- YETI Canada Limited is seeking a Training and Content Specialist based in Austin, Texas. The role involves developing and managing customer-facing written content across multiple channels. The ideal candidate possesses a Bachelor’s degree and experience in content management...Training
$120k - $170k
...RISE (Regulatory Investigations, Strategy and Enforcement) Content Specialist will collaborate with attorneys and colleagues across the practice... ...factors, such as position, location, market, education, training, and/or experience. Hiring Salary Range: $120,000.00 - $170...TrainingFull timeContract workWork at officeRemote workShift work- ...engagement in the financial sector. Are you ready to revolutionize how content powers digital experiences? Imagine building the very... ...marketers with clear frameworks, innovative tools, and comprehensive training, guiding them into a new era of content management. You will...Training
Aquent
Austin, TX1 day ago - ...destination guidance through digital platforms. Ideal candidates should have strong communication skills and a passion for travel. Training and mentorship will be provided to help grow digital skills in a supportive environment. Join us to make a difference in travelers...TrainingRemote workWork from home
Prestigetravelpartner
Austin, TX1 day ago $48.75 - $53.75 per hour
...knowledge management strategy, bridging the gap between unstructured content, structured data pipelines, and next‑generation AI/ML... ...to support consistent content classification across platforms. Train stakeholders and content teams in taxonomy application and metadata...TrainingHourly payContract workTemporary workCella
Austin, TX1 day ago$75k - $110k
Hippo Enterprises Inc. is seeking a Content Marketing Specialist to enhance its content strategy across multiple platforms. This role combines brand... ...$110,000, comprehensive benefits, and opportunities for training and career growth. #J-18808-Ljbffr Hippo Enterprises Inc.Training$10k
A dynamic digital marketing agency in Austin is seeking creative individuals to join their team as content creators. This remote role offers extensive training and the opportunity to earn a monthly income that can exceed $10,000. Ideal candidates will be confident, organized...TrainingRemote job- We are seeking a creative and high-energy Social Media Video Content Marketer to join our team. This role will report to the Head of Sales... ...—including device unboxings, drone demos, field operations, training sessions, real‑world deployments, customer success stories, and...TrainingFull timeFor contractorsRemote work
$48k - $54k
...depending on work location). Immediate need for a talented Lead Content Moderator . This is a fulltime opportunity and is located in... ...Mentor, coach and monitor the performance of associates. Support training efforts and assess group training needs to ensure skill development...TrainingFull timeWork at officeLocal areaImmediate startPyramid Consulting
Austin, TX5 days ago$55k
...Marketing Content Specialist Marketing — Austin, Texas (Hybrid) Location: Austin, Texas (Hybrid) Department: Marketing Employment Type: Full-Time Minimum Experience: Mid-level Compensation: $55,000 The Marketing Content Specialist will manage many of Proximity Learning...Full timeProximity Learning
Austin, TX3 days ago- ...we are dedicated to advancing the O&P industry and improving the lives of the people served by it. We are looking for a Content Marketing Specialist to join our N.A. Headquarters in Austin, TX! (hybrid work schedule w/ 3 days in office) The Content Marketing Specialist...Temporary workWork at officeWorldwideFlexible hours
Ottobock SE & Co. KGaA
Austin, TX5 days ago - ...Our client is seeking a Content Manager to create compelling written and multimedia content that communicates our mission, projects, and thought leadership to diverse audiences. This role will focus primarily on written copy across websites, marketing materials, reports...Relocation
Insight Global
Austin, TX1 day ago - A leading healthcare company in Austin, TX is looking for a Content Marketing Specialist. This role involves creating social media content, monitoring engagement, and collaborating with global teams to enhance brand presence. Ideal candidates will have 2+ years of experience...
- Proximity Learning in Austin, Texas, is seeking a Marketing Content Specialist to oversee social media and create compelling marketing content. You'll manage platforms, develop a strategic calendar, and report analytics to drive performance while collaborating with cross...
$60k - $87k
...’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy. What You Will Do The Content Specialist will work with the marketing team and interdepartmentally to support the production and release of collateral, digital content...Temporary workWork at officeLocal areaRemote workFlexible hours- Last Energy seeks a Content Specialist to create compelling written and multimedia content that communicates our mission, projects, and thought leadership to diverse audiences. This role will focus primarily on generating visual assets across websites, marketing materials...Relocation
- ...A leading staffing agency is seeking a Content Manager to craft engaging written and multimedia content that conveys the agency's mission and projects. The role emphasizes writing copy for various platforms and supports video production tasks. Ideal candidates should have...
Insight Global
Austin, TX1 day ago $70k - $80k
...As a Digital Marketing Specialist you will be an individual contributor responsible for building, launching, managing and growing an assigned... ...of the role, capabilities to perform the role, education and training, as well as business and company performance. Ziff Davis is an...TrainingWorldwideFlexible hoursZiff Davis
Austin, TX1 day ago- ...ideal candidate should have 1-3 years of experience in social media and email marketing, along with a related degree. The position allows for flexible hours after training but requires in-person presence primarily in Austin. #J-18808-Ljbffr ABC Home & Commercial ServicesTrainingPart timeFlexible hours
- ...and be recognized for your results? If so, our Event Marketing Specialist role could be the perfect fit for you. We work with some of... ...contributing to overall campaign success. What We Provide Full Training Program – Hands‑on training in sales, marketing strategy, customer...TrainingWeekly pay
Global Field
Austin, TX5 days ago - A financial services firm in Austin is looking for a Digital Design & Web Content Specialist to enhance its digital platforms. This entry-level to early-career role requires skills in digital design, content management, and SEO. Responsibilities include designing digital...Work at officeRemote work
$60k - $80k
About selfpublishing.com We’re Hiring: Content Marketing & SEO Specialist (Austin, TX — In Office) At SelfPublishing.com, we help people turn their ideas into bestselling books — and their books into movements that change lives. We’ve helped thousands of authors publish...Work at officeWorldwide$60k - $80k
Dormont Manufacturing Co is seeking a Content Marketing & SEO Specialist to join its team in Austin, TX. This role focuses on driving high-intent organic traffic by creating impactful content that converts. Responsibilities include managing SEO optimization, executing...- ...quality instructional materials (HQIM) that support effective teaching and learning across Texas. The Bilingual Social Studies Content Specialist drives student outcomes by overseeing the procurement, review, and editing of high‑quality social studies instructional...For contractors
$23 - $30 per hour
...Customer Support Specialist Location: Austin, TX Employment Type : Full-Time Compensation: $23–$30/hr + quarterly performance... ...’s lives — bring your people skills, and we’ll provide the training. Serenity is looking for Customer Support Specialists who...TrainingFull timeSerenity Mental Health Centers
Austin, TX2 days ago- ...communication Maintain simple digital records and documentation Deliver a professional, client-first experience Participate in training, mentorship, and development sessions Why People Apply ~100% remote — work from anywhere in the U.S. ~ Flexible scheduling...TrainingRemote workFlexible hours
AO Globe Life
Austin, TX1 day ago - E-IT is seeking a Detail-oriented Content Developer in Austin, Texas. This role involves handling data within CMS and catalog management tools, and enhancing the customer journey for e-commerce clients. The ideal candidate will collaborate with cross-functional teams, track...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Training and Content Specialist. Be the first to apply!
Related searches
- workshop facilitator Austin, TX
- learning and development facilitator Austin, TX
- research facilitator Austin, TX
- learning facilitator Austin, TX
- corporate trainer Austin, TX
- practice education facilitator Austin, TX
- program facilitator Austin, TX
- art facilitator Austin, TX
- training facilitator Austin, TX
- corporate trainer remote Austin, TX