DWU - CESC - Supplier Quality Technician AMA - 1st Shift

Key Responsibilities:

General

• Knows and complies with departmental, site, and company policies and procedures including the proper wear and use of required personal protective equipment.

• Participates in improvement projects; uses common problem solving techniques while working alone or in teams.

• Communicates effectively with the assigned team, support teams, engineering and management.

• Maintains housekeeping and safety in work areas.

• Remains flexible and performs other miscellaneous duties and business needs, as required, to get the job done.

• Completes work with minimal supervision.

• Operates within team-based work system and rotates job routine as needed.

• Communicates technical information to Internal/ External customers, Materials Group and Suppliers regarding projects and quality related issues.

• Participates in training and personal development; assists in training department personnel and apprentices.

• Understands and applies appropriate company and department rules and guidelines to work.

Core

• Perform rework, scrap transactions, external rework transactions, and generate NCMRs and other appropriate reports

• Actively work with suppliers and coordinate with purchasing personnel and others to improve quality

• Highlight and write process documentation and make updates as appropriate, to stay current with product and process changes

• Collect, analyze and display out of process data. When problems arise, engage in formal leadership of 7-step problem-solving process

• Take appropriate actions to protect the customers (ie: lead sort actions, establish interim containment actions). Collect data related to quality problems and lead quality

• corrective action teams.

• Communicate with all levels of management when necessary and the assigned team and all support teams.

• Work with engineering and skilled trades as needed for defect prevention and problem resolution.

• Quality system knowledge required

• 1st point of contact for production support

• Lead Supplier, Customer or Manufacturing quality issues to closure using recognized problem solving techniques 7 Step or A3

• Standard of documentation must be of adequate quality to provide to

• Prioritize work of Quality Associates, 3rd Party Screening companies and suppliers on site at CEP

• Line audits and over checks

• Populating quality paperwork

• Raising FIRGs, MNCs, CARs and SCARs

• Direct communication to suppliers, customers and other functions as required – including but not limited to email, phone and face to face

• Basic measurement of parts as required

• Ability to read engineering drawings and good understanding of GD&T

• Lead PFMEA and Control plan activities

Specialized

• User knowledge of statistical process control.

• User knowledge of precision measurement, blueprint interpretation and geometric dimensioning and tolerancing (GD&T).

• User knowledge of shop math, including trigonometry.

• User knowledge of Microsoft Office (ability to develop PowerPoint presentations, use of Excel for data collection and graphics, and Word for technical report writing).

Competencies:

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Decision quality - Making good and timely decisions that keep the organization moving forward.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Resourcefulness - Securing and deploying resources effectively and efficiently.

Measurement Science - Analyzes measurement processes throughout the relevant traceability chain to identify and quantify sources of measurement uncertainty relevant to the appropriate applied measurement science, “Metrology” e.g. Chemical, Dimensional, Electrical, Mechanical, Optical and Radiation and Physical.

Quality Process Management - Proficient application of quality tools and methods (e.g. APQP, FMEA, PPAP, SPC, Capability studies, Process Audit, inspection, test, etc.) to ensure quality of products, processes and services.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Laboratory Management - Leads technical resources while managing the business aspects of a laboratory using measure to control both the technical and business aspects of the organization and assuring the requirements of the appropriate certifications and/or accreditations are met.

Education, Licenses, Certifications:

High School Diploma, GED, or equivalent required

Must be program ready for the required curriculum

Experience:

Key Functional Skills/Other Work Demands: -Has appropriate written and oral communication skills -Basic knowledge of COS principles and practices -Displays a commitment to quality -Engine build familiarization --Basic PC skills -Able to handle change -Displays active listening skills -Possess sense of urgency -Strong organizational skills -Be willing and able to participate in any required meetings and training -Safety minded -Able to work long and flexible shifts including weekends -Able to work well with other departments -Able to follow directions well -Self-motivated and dependable -Able to multi-task -Problem solving

• Perform visual, dimensional, and functional inspection of incoming components, raw materials, and parts.
• Verify components compliance with drawings, specifications, control plans, and customer requirements.
• Use measurement tools such as calipers, micrometers, height gauges, CMM, Faro arm, and other inspection equipment.
• Maintain traceability for inspected materials, including lot numbers, certificates, and required documentation.
• Review and verify supplier documentation such as Certificates of Conformance (CoC), material certifications, and PPAP documentation.
• Manage and administer the quarantine area, ensuring proper identification, segregation, and physical control of nonconforming materials.
• Ensure accurate status labeling and inventory accuracy within the quarantine zone.
• Coordinate material disposition activities with Quality Engineers, Purchasing, and Production.
• Maintain clean, organized, and compliant quarantine storage according to quality system requirements.
• Monitor, track, and reconcile quarantined materials in Oracle.
• Identify, label, and segregate nonconforming materials to prevent unintended use.
• Create and issue Nonconformance Reports when defects are found.
• Implement and support containment actions for nonconforming materials.
• Collaborate with Quality Engineers during investigations and verification of corrective actions.
• Support deviation request documentation and material hold/release processes.
• Monitor supplier performance through KPIs such as PPM and audit scores.
• Provide feedback on supplier performance by reporting recurring issues or trends.
• Participate in supplier root-cause analysis activities (8D, 5-Why, Ishikawa).
• Support validation and requalification of parts after supplier-driven changes.
• Participate in internal audits or layered process audits as required.
• Support verification of process controls, traceability, and material handling practices.
• Maintain supplier quality and inspection documentation in alignment with IATF 16949 requirements.
• Record and update inspection results and material status in Oracle.
• Use Windows-based applications (Excel, Word, Outlook, Teams) for documentation, reporting, and communication.
• Generate reports for incoming quality performance, material status, and quarantine inventory.
• Ensure proper use, handling, and calibration status of measurement equipment.
• Communicate effectively with warehouse, production, and quality departments regarding inspected and quarantined materials.
• Escalate critical supplier or material issues that may impact production or customer requirements.
• Support cross-functional teams during material reviews or quality alerts.
• Support continuous improvement initiatives within receiving inspection and supplier quality.
• Follow all quality procedures, inspection standards, and safety guidelines.

Job Quality

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2432245

Relocation Package Yes

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.