Floral Clerk

Floral Clerk

Duties and Responsibilities:

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service.

• Assists customers by making product suggestions and filling special orders.

• Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed.

• Engages in suggestive selling and other sales techniques via telephone, in-store intercom, and one-on-one customer interaction.

• Has the ability to recreate, design and customize customers' online and magazine photos.

• Must know the proper construction of a wedding bouquet.

• Meets production requirements of $90 to $100 retail dollars per hour.

• Neatly stores finished and unfinished arrangements to maintain quality.

• Implements proper and efficient product demonstrations, preparation, and packaging techniques.

• Helps train, mentor and develop other employees on basic floral design skills.

• Maintains Floral case cleanliness, visual appeal, and inventory levels. Responsible for ensuring the proper cleanliness, sanitation and appearance of floral area and equipment and for ensuring a safe work environment.

• Ensures temperatures are maintained in all displays and storage.

• Assists with physical inventory taken every 4 weeks.

• Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler.

• Builds displays, rotates and discards outdated or spoiled product.

• Responsible for ensuring proper code dating for all products within the department are being enforced.

• Ability to follow and maintain department standards.

• Implements effective promotional and seasonal displays.

• Performs receiving duties including breaking downloads, verifying orders using invoices, inspecting quality, reporting shortages, stocking, and rotating product. Uses proper tools and techniques. Processes administrative paperwork and maintains accurate department records.

• Controls shrink and cost.

• Ensures proper signing of products. Complies with company and code dating policies.

• Complies with all workplace safety rules and regulations as well as organization and sanitation.

• Ensures safety, cleanliness and sanitation of sales floor, work area, cooler, equipment, prep area and display area, including code date compliance as required.

• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.

• Other necessary and required duties.

Skills and Physical Requirements:

• Requires strong communication and interpersonal skills and the ability to maintain professional demeanor regarding customers and co-workers.

• Requires a good understanding of overall company practices and Floral Department policies and procedures.

• Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products.

• Complies with and ensures compliance with company grooming standards and dress code.

• Manual dexterity and good eye-hand coordination are necessary. Able to stand for long periods of time.

• Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics. Must have knowledge of product variety, standards, perishability, product handling, sanitation, and labeling.

• Operates telephones, pallet jack, hand truck, knives, scissors, and safety cutters. Utilizes cleaning supplies and equipment. Requires handling of latex products.

• Operates computer software and electronic ordering devices to order product.

• May be required to work nights, weekends, and holidays. Scheduled hours will vary. Good attendance is required.

• Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.

Work Environment:

• Must work in a store-controlled environment. Hands are frequently exposed to water and cleaning agents.

A Day in the Life:

Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactly what they need to keep their families healthy and fed. In this role, you are the face of the company and whether you are replenishing shelves, arranging flowers, preparing produce, or receiving freight, you will always have the opportunity to interact with our valued customers. And the icing on the cake is, this is your opportunity to make a positive difference in the lives of your customers and community. We build belonging by creating a diverse and inclusive workforce so, if you have smiles to share, we'd love to have you on our team.

What you bring to the table:

• You take pride in the work you do, whether big or small.
• You agree that food is central to all our lives.
• Helping customers and fellow associates gives you energy.
• Smiling and making others smile is your favorite.
• You are eager, willing, and wanting to learn & grow.
• You believe that being a part of your community matters.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

• Diverse and Inclusive work culture
• Competitive Wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values:

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.