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Head of Customer Operations & Renewal Strategy

Outreach Corporation

Outreach is seeking a post-sales operations leader to own onboarding, adoption, renewal, and expansion programs. You will design AI-driven processes, surface churn risks early, and drive measurable growth across a diverse customer base. You will lead a team and partner with CS, Product, and Revenue leadership to turn insights into pipeline. Ideal candidates have 5+ years in Customer Success or Revenue Operations, strong analytics, and hands-on AI experience with customer-facing software. #J-18808-Ljbffr Outreach Corporation

Vacancy posted 3 days ago
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