Head of Customer Operations & Renewal Strategy
Outreach Corporation
Outreach is seeking a post-sales operations leader to own onboarding, adoption, renewal, and expansion programs. You will design AI-driven processes, surface churn risks early, and drive measurable growth across a diverse customer base. You will lead a team and partner with CS, Product, and Revenue leadership to turn insights into pipeline. Ideal candidates have 5+ years in Customer Success or Revenue Operations, strong analytics, and hands-on AI experience with customer-facing software. #J-18808-Ljbffr Outreach Corporation
- ...intelligence, and control for renewable energy systems of all types... ...technology, we serve customers in the solar, battery storage... ...About the role As Wattch's Head of Operations, you will manage the systems... ...delivery lifecycle, from vendor strategy and procurement through...SuggestedFor contractorsLive inWork at officeWork from homeRelocation3 days per week
$35 - $41.38 per hour
...Description Job Description Renewals & Deal Manager Overview:... ...Manager supports a team of Customer Base Account Executives and... ...consistently supporting operational transactions related to subscription... ...Managers, Marketing, Strategy, and Finance organizations....SuggestedContract work- Edison International’s Southern California Edison (SCE) seeks a Customer Programs Senior Manager in the Portfolio Planning & Integration... ...response, and income-based programs. The role focuses on strategy, program design, and cross‑functional leadership to align initiatives...Suggested
$99k - $232k
...Industry/Sector Not Applicable Specialism Customer Management Level Manager Job Description & Summary The Opportunity As a Front Office Strategy Consulting - Pharma Life Sciences Customer Analytics - Manager, you will specialize in providing consulting...SuggestedFull timeH1b- ...Group is currently hiring a Director, IT Operations & Strategy to lead the day-to-day technology... ..., and hardware procurement; negotiate renewals and hold vendors accountable to service... ...relationships; build a culture of accountability, customer service, and continuous improvement...SuggestedTemporary workCurrently hiringWork at officeFlexible hours3 days per week
$100k - $150k
...Remote Job Overview Relativity's Success Operations team drives strategy, planning, and business operations for the company's post-sale Customer Success organization, Relativity... ...dynamics, and where the organization is heading. Qualifications 3-5 years of experience...Remote work- ...products and services to life for millions of customers every day. If you share in our passion... ....Job SummaryResponsible for the sales strategy of Comcast High Capacity Ethernet... ...retention. Works with internal teams to ensure operational efficiencies and service levels meet...Full timeWork at officeLocal areaNight shiftWeekend work
- ORTEC Americas is seeking an executive leader to oversee all operations, policies and strategy for the Americas. You will manage three segments—Continuous Improvement, Operations Loading & SAP, and Operations Routing—and drive performance, governance, and compliance across...
- ...candidates who can contribute to the excellence of our academic community. Description Senior Director, Financial Operations and Actuarial Strategy owns the financial infrastructure, controls, and operational oversight that enables sound financial management of EHP'...Contract workRemote workWork from homeFlexible hours
$120k - $155k
...Role This role owns post-sales operations and the programs that drive... ...and growth of existing and new customers. You will run the customer... ...across onboarding, adoption, renewal, and expansion, and own renewal... ...will support the digital CS strategy that drives adoption and delight...Full timeWork at officeRemote workFlexible hoursNight shift- ...timely service for clients. The ideal candidate will support clients through the sales process, including onboarding and contract renewals. Required qualifications include a Bachelor's degree, 2+ years in tech sales, and proficiency in Microsoft Office, especially Excel...Full timeContract workWork at office
- The Director, Event Strategy & Operations will lead the company-wide events function for QTS, including executive-level meetings, customer and partner events, internal leadership events, industry engagements, tradeshows, site activations, and other high-visibility brand...Work at office
- ...natural resources permitting.Advising clients of appropriate strategies to obtain permits and maintain compliance with regulations and... ...market sectors is a plus with an emphasis on electric utility, renewable, and oil & gas pipeline markets. The applicant should possess...Local area
- ...Senior Manager Of Customer Strategy With a career at The Home Depot, you can be yourself and also be part of something bigger. Position... ...all areas of the Company, including executive leadership, operations, merchandising, marketing and e-commerce. Builds advocacy...Work experience placementNight shift
$187.27k - $318.36k
...opportunity to serve as the Voice of the Customer for our Automated Finance portfolio,... ...intelligence directly influence product strategy, roadmap prioritization, commercialization... ...pain points, implementation challenges, operational friction, and market opportunities into...Full time- ...Description J oin Capgemini as a Financial Services Digital Customer Experience Strategy Leade r, where you will spearhead the transformation of... ...and maturity, designing journey transformations and operating models, and translating pain points into multi-year roadmaps...Work at officeRemote workHome officeFlexible hours
- PwC in Atlanta, GA seeks a Service & Support Strategy Manager to join the Customer Consulting team. You will lead, mentor, and manage client accounts, focusing on strategic planning and delivering customer-centric solutions to drive satisfaction and revenue growth. You...
- Georgia-Pacific LLC is seeking a Manager/Sr. Manager Customer Planning to support Dixie®. You will partner across brand marketing, sales, and supply chain to align category strategies with customer needs and maximize long-term value. You will lead the development of retail...
- ...responsibilities)The Program Manager, Flight Training Analytics & Strategy, plays a critical role in taking complex, ambiguous business... ..., and execution - bringing together data, business context, operational considerations, and technical inputs to drive well-informed decisions...Temporary workWeekend work
$40 - $50 per hour
Job Title: Renewable Project Manager - Utility-Scale Procurement Job Description This role... ...administration, and commercial operation readiness by facilitating effective information... ...planning and generation investment strategies through high-visibility renewable projects...Contract workTemporary workWork at officeRemote workMonday to Thursday$115.6k - $160k
The Relay Operations Center (ROC) Tech and Operations Integration (OI) team is dedicated to... ...ensure that tech development aligns with customer needs and operations' priorities at a... ...customers' needs - Develop the overall program strategy (mission, vision, tenets), set...Temporary workFlexible hours- ...Duration: 12 Months Domain: Renewable Energy / Utilities / Power Generation... ...vendors, engineering teams, operations, supply chain, asset... ...of comprehensive data strategy initiatives. Execute transition... ...relationships with internal teams, customers, leadership, and external...Contract workWork at officeShift workNight shift
- ...Accenture’s Supply Chain & Operations practice, helping Fortune 50... ...transmission, distribution, and customer service functions. This role... ...engagements, from strategy and business case development... ...hardening, undergrounding, renewable interconnection).Forecasting...Full timeContract workFor contractorsWork experience placementLive inWork at officeLocal area
- ...the Enterprise Partnership Development & Strategy team, you will help shape and scale high... ...that drive revenue, enhance the customer experience, and support long-term growth... ...holistically, balancing commercial outcomes with operational feasibility, brand alignment, and...
$130k - $180k
...investment management. With operations in over 80 countries and revenues... ...— with JLL’s broader AI strategy (including JLL Falcon and JLL... ...workflows.Role overviewThe Director, Customer Success Workplace Management... ...for all WPM expansion and renewal activityEngage the Solutions...Full timeContract workLocal areaImmediate startRemote workShift work$120k - $130k
...to you.Job Description - The Customer Value Management role is the... ...earlier and managing renewal timelines more proactivelyDecision... ...:• Identifying and managing operational initiatives linked to margin... ...leadership of impacts of customer strategies Customer Quarterly or...Long term contractFull timeContract workTemporary workWork at officeLocal areaWorldwideShift work- ...responsible for providing high-quality customer service and support for multiple clients... ...streamlined business and day-to-day operational processes within their workstream through... ...operationsManages the relationships and communication strategies with multiple client teamsIn...
- FIS is seeking a senior leader to drive client strategy and analytics within its Client Office. You will shape engagement initiatives, translate insights into action with senior executives, and establish a North Star vision for client engagement. This role requires experience...Work at office
- ...manager to join our fast-paced team. You will manage client communications, keep policy details organized, and support sales and renewals with a client-focused approach. The ideal candidate is personable, enthusiastic, and a motivated team player who thrives in a dynamic...
$189.2k - $372.9k
...executives focused on captive and outsourced operations. We leverage Deloitte’s capabilities,... ...on 12/31/2026 Work you’ll do As a GBS Strategy Senior Manager, you will lead large, complex... ...the design of internal customer service models, including workflow technologies...Local areaVisa sponsorship
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Operations & Renewal Strategy. Be the first to apply!
- director of network operations Atlanta, GA
- managing director of operations Atlanta, GA
- elevator operation manager Atlanta, GA
- franchise operations manager Atlanta, GA
- director revenue operations Atlanta, GA
- operations planning manager Atlanta, GA
- data operations manager Atlanta, GA
- clinic operations manager Atlanta, GA
- director commercial operations Atlanta, GA
- night operations manager Atlanta, GA



