Auto Glass Mid-Level Technician

Job Description

Job Description

Auto Glass Mid-Level Technician —

2+ Years’ Experience Required

WindshieldHUB | Queens, NY | Full-Time Employee Position

$22–$26 per hour + Weekly Performance Bonus Opportunities

Professional Equipment • Company-Paid Certifications • Continued Career Development

You have built real installation experience and take pride in doing the job properly. WindshieldHUB offers an opportunity to put those skills to work, expand your expertise, and prepare for greater responsibility.

For 12 years , WindshieldHUB has served customers through professional auto glass service.

As we expand our direct technician team, we are looking for experienced installers who value quality workmanship, professional customer service, and continued improvement.

This position requires at least two years of hands-on professional auto glass installation experience, including the ability to complete standard windshield replacements with limited supervision.

Help us deliver a premium service experience
At WindshieldHUB, premium service means paying attention to the details customers notice and the installation standards they depend on.

You will represent our company through careful workmanship, respectful communication, and a professional appearance. That includes protecting the vehicle, explaining the service clearly, maintaining an organized work environment, and taking responsibility for the quality of the finished job.

We provide the equipment, company procedures, and development opportunities that help you meet those expectations.

What we offer

• Competitive hourly pay based on relevant experience and demonstrated skills.

• Weekly performance bonus opportunities.

• Health, dental, and vision insurance.

• 401(k) retirement plan.

• Paid holidays, paid time off, and sick leave.

• Paid company onboarding and ongoing professional development.

• Company-paid, approved job-related training and certifications.

• Opportunities to expand your expertise in advanced installations and ADAS recalibration.

• Company-provided van with WindshieldHUB branding, professional tools, and uniforms.

• Overtime when available.

We'll assign your van and tools after you complete company onboarding and are approved to service WindshieldHUB customers. Benefits are subject to applicable eligibility requirements and plan terms.

An onboarding process that respects your experience

Experienced technicians bring valuable knowledge, and every company operates differently. Our paid onboarding helps you understand WindshieldHUB’s service procedures, communication expectations, and operating systems while giving us an opportunity to understand your strengths and development goals.

You will work alongside an experienced lead technician to become familiar with:

• WindshieldHUB’s installation procedures, safety expectations, and workmanship standards.
• Vehicle inspections, damage documentation, and final quality checks.
• Customer communication, aftercare explanations, and coordination with dispatch.
• Mobile work orders, photos, service updates, and job documentation.
• Procedures for escalating concerns and coordinating required ADAS recalibration.

You will receive practical feedback as you consistently apply our procedures. Approval to handle WindshieldHUB-assigned appointments depends on demonstrated proficiency, professionalism, and readiness to meet company expectations.

Development continues beyond onboarding. Additional training, approved certifications, and coaching can help you expand your capabilities and prepare for more advanced roles.

What you will do

• Complete WindshieldHUB-assigned windshield replacements and approved repairs after onboarding and company approval.
• Install door, back, quarter, and vent glass and window regulators within your demonstrated skills and training.
• Inspect and protect vehicles, document existing damage, and identify concerns before beginning work.
• Follow applicable installation instructions for tools, primers, adhesives, urethane, and safe drive-away times.
• Complete quality checks and troubleshoot leaks, wind noise, and installation concerns, escalating issues when needed.
• Identify vehicles requiring ADAS recalibration and follow company procedures. Perform recalibrations only when trained, qualified, and authorized.
• Explain the service and aftercare to customers, maintain accurate records, and communicate clearly with dispatch.
• Keep your company vehicle, tools, and work area clean and organized.
  What you need to bring
• At least two years of hands-on professional auto glass installation experience.
• Demonstrated ability to complete standard windshield replacements with limited supervision, plus experience with other automotive glass.
• Working knowledge of installation tools, adhesives, primers, safe procedures, and quality checks.
• A valid driver’s license and a driving record that meets company vehicle requirements.
• The ability to safely handle glass and equipment weighing 50 pounds or more and work outdoors, with reasonable accommodation as applicable.
• Reliable attendance, sound judgment, and professional customer communication.
• Openness to feedback and willingness to adapt to WindshieldHUB’s procedures.
• Comfort using mobile tools for work orders, photos, and service updates.

Mobile installation experience, troubleshooting skills, ADAS experience, and relevant auto glass or adhesive-system certifications are preferred.

Candidates with one year of professional auto glass experience can consider our Auto Glass Technician — 2+ Year Experience Required opening.

Grow into greater responsibility
Continue building expertise in complex installations, troubleshooting, and ADAS recalibration. Opportunities may include Master Technician, trainer, city supervisor, and other leadership roles, based on performance, qualifications, and available openings.

We value technicians who maintain strong workmanship, help their teammates improve, and earn customers’ confidence through the way they work.

Location and reporting

This is a local mobile service role in Queens,NY Applicants must live within 30 miles of our designated reporting location. We will discuss your schedule, onboarding arrangements, and company vehicle procedures during the hiring process.

Apply today

Bring your installation experience and tell us where you want to grow next.

Apply with your resume or work history, years of professional auto glass experience, the glass types you are experienced in installing, and any relevant certifications. \nCompany Description

WindshieldHUB is one of America's fastest-growing auto glass companies, serving customers in more than 100 cities across the United States.

We've helped over 1 million drivers through a unique combination of expert technicians, proprietary technology, and industry-leading customer service.

Unlike traditional auto glass companies, our in-house technology automates quoting, dispatching, routing, and job management—allowing technicians to spend less time on paperwork and more time doing what they do best.

We're building the best technician team in the industry by investing in great people, providing steady work, modern tools, competitive pay, and real career advancement.

Company Description

WindshieldHUB is one of America's fastest-growing auto glass companies, serving customers in more than 100 cities across the United States.\r\n\r\nWe've helped over 1 million drivers through a unique combination of expert technicians, proprietary technology, and industry-leading customer service.\r\n\r\nUnlike traditional auto glass companies, our in-house technology automates quoting, dispatching, routing, and job management—allowing technicians to spend less time on paperwork and more time doing what they do best.\r\n\r\nWe're building the best technician team in the industry by investing in great people, providing steady work, modern tools, competitive pay, and real career advancement.