IT Consultant
East Houston Medical Center
East Houston Medical Center | Full time; Part time; Contract IT Consultant Baytown, United States | Posted on 05/05/2026 It's notjust treatment; it's care thoughtfully delivered! From the moment patients arrive, they are guided with compassion,clarity, and clinical excellence at every stage of their journey.Our teams work collaboratively to ensure timely access to care,seamless coordination, and ongoing support well beyond discharge. With modern patient rooms, an in-house pharmacy, and hands-onexecutive leadership, our hospital is dedicated to deliveringhealthcare where dignity, precision, and people always come first. Specialist consults withinrecord time. Advanced clinical care withexceptional patient services Job Description IT Consultant East Houston Medical Center - Baytown, Texas East Houston Medical Center's Baytown facility is seeking IT Consultants to support technology operations, clinical systems, endpoint devices, user access, infrastructure projects, and staff support. This role is essential to maintaining reliable systems in a healthcare environment where downtime affects patient care. About the Role The IT Consultant will assist with Microsoft 365, user accounts, workstations, shared devices, printers, network connectivity, clinical applications, security practices, and implementation projects. The ideal candidate is a strong troubleshooter who communicates clearly with both technical and non-technical users. Key Responsibilities Provide technical support for desktops, laptops, shared workstations, printers, scanners, mobile devices, and clinical peripherals. Assist with user provisioning, password resets, MFA, access changes, account lifecycle tasks, and basic identity management. Support Microsoft 365, Teams, email, endpoint security, device configuration, and productivity platforms. Troubleshoot network connectivity, Wi-Fi, VPN, remote access, printer mapping, application access, and hardware issues. Assist with EMR, lab, pharmacy, radiology, dietary, badge, and other healthcare application support as assigned. Configure, deploy, move, image, inventory, and retire devices according to facility standards. Document tickets, resolutions, assets, system changes, and recurring issues clearly. Follow HIPAA, cybersecurity, access control, change management, and least-privilege principles. Scheduling and Availability Full-time, part-time, and contract assignments may be available. Schedules may include business hours, project coverage, go-live support, after-hours maintenance, and urgent support needs. Requirements Qualifications Prior IT support, systems administration, helpdesk, desktop support, or technical consulting experience required. Healthcare IT experience strongly preferred. Experience with Windows, Microsoft 365, Entra ID or Active Directory, networking, printers, and endpoint troubleshooting preferred. Strong documentation, communication, customer service, and problem-solving skills. Ability to support clinical users with urgency, patience, and professionalism. #J-18808-Ljbffr
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