Mobile Service Coordinator

Mobile Service Coordinator

We are looking for a Mobile Service Coordinator to join our growing team! The candidate will play a crucial role in ensuring efficient communication and scheduling of mobile service appointments. This position requires exceptional organizational skills and top notch customer service.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule

Responsibilities:

• Provide an exceptional customer experience to drive loyalty
• Engage with many different customers each day and represent the dealership
• Organize and prepare for the day’s appointments
• Coordinate and schedule mobile service appointments
• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication
• Ensure timely arrival and completion of service appointments

Qualifications:

• Detail-oriented and organized
• Valid driver license
• Strong use of technological devices including tablets

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.