Quality Assistant Operations Manager

About WonderEverything’s on the menu at Wonder. Except compromise.Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.Join us as we work to make great food more accessible.About the roleThe Quality Assistant Operations Manager is responsible for supporting food safety, quality assurance, and regulatory compliance within a high-volume culinary manufacturing and warehouse environment. This role ensures that all production, handling, storage, and distribution activities meet established food safety standards and regulatory requirements.This role partners closely with Production, Sanitation, Warehouse, and Operations leadership to maintain product integrity, ensure regulatory compliance, and support a culture of food safety across the facility. This role plays a critical part in protecting product quality, maintaining operational readiness, and ensuring that food safety standards are consistently followed. Up to and including completing all other duties as assigned.This role operates within a culinary manufacturing and warehouse facility where associates work around production equipment, refrigerated storage areas, and fast-paced operational workflows. Strict adherence to food safety, sanitation, and safety protocols is required.ResponsibilitiesQuality & Food Safety LeadershipSupport daily quality and food safety operations across production and warehouse areasConduct routine inspections to verify compliance with food safety and quality standardMonitor adherence to food safety procedures including hygiene, sanitation, allergen control, and temperature managementPerform pre-operational inspections to confirm sanitation readiness prior to production startIdentify food safety risks, quality issues, and compliance gaps and escalate when necessaryLead quality and food safety discussions during operational huddlesFood Safety Compliance & Regulatory OversightEnsure compliance with FDA, HACCP, GMP, and other regulatory food safety requirementsMaintain and review food safety documentation including logs, records, and inspection reportsSupport internal and external food safety audits and regulatory inspectionsMonitor corrective actions to ensure compliance issues are addressed promptlyVerify that all associates follow proper food handling, storage, and preparation protocolsQuality Assurance & Product IntegrityMonitor production processes to ensure product quality and consistencyConduct product checks for labeling accuracy, packaging integrity, and product specificationsInvestigate product deviations, defects, or quality concerns and coordinate corrective actionsTrack quality metrics including defect rates, product holds, and corrective actionsPartner with operations teams to improve product quality and reduce wasteCommunication & Cross-Functional PartnershipPartner closely with Production, Sanitation, Warehouse, and Operations teams to ensure food safety alignmentCommunicate food safety risks, quality concerns, and compliance updates to leadershipParticipate in operational meetings and food safety reviewsTrack and report key quality and compliance metricsSupport continuous improvement initiatives related to food safety and product qualityLeadership Expectations & Associate DevelopmentLead from the floor by maintaining a strong presence to ensure food safety and quality standards and resolve issues in real timeReinforce accountability by driving compliance with food safety regulations, quality standards, and operational procedures across all shiftsProvide leadership, training, and development for quality and food safety associates, including onboarding and certificationCoach teams on food safety best practices, quality expectations, and continuous improvement opportunitiesFoster a positive, collaborative culture where food safety and product quality are shared responsibilitiesCommunicate priorities, risks, and updates clearly while escalating food safety concerns promptlyPartner cross-functionally with Operations, HR, and Sanitation to maintain compliance and operational alignmentOwn food safety and quality performance by leveraging audits, data, and insights to drive continuous improvementQualificationsAt least two years of lead, supervisor, assistant manager, or related leadership experience in food safety, quality assurance, or food manufacturingExperience leading frontline teams in a fast-paced operationStrong understanding of HACCP, GMP, and food safety compliance requirementsExperience working in high-volume food production or manufacturing environmentsStrong leadership and coaching skillsAbility to analyze quality issues and implement corrective actionsStrong communication and cross-functional collaboration skillsAbility to work flexible schedules as operational needs requireHACCP certification or food safety certification preferredExperience in culinary manufacturing, commissary kitchens, or food production facilities preferredExperience supporting regulatory audits and food safety inspections preferredBilingual preferredRequirements18 years old and legally authorized to work in the USAble to lift, pull, and push 50 pounds of weight by oneselfAble to stand for extended periodsAble move between production, warehouse, and quality inspection areasAbility to read and comprehend safety policies and operational manuals in English; ability to communicate effectively with team members and follow verbal instructions to ensure a safe and productive work environmentAbility to work flexible schedules, including mornings, nights, weekends, and holidaysAbility to work in varying temperature zones including cold environments for extended periods*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)Role DetailsSalary Range: $62000 per year - $71500 per yearLocation: Swedesboro, NJBenefitsMedical, Dental, and Vision Insurance100% employer-paid Life Insurance401(k) Retirement PlanEmployer match for Health Savings Account (HSA)Learning and Development opportunities to advance your careerEmployee StockEmployee DiscountNote: Some of our benefits vary by state and depend on the number of hours you work.Wonder uses an AEDT in its hiring process. Click here for more information.At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. #J-18808-Ljbffr Hunter Super Techs - TurnPoint