Part-Time Clinic Intake Specialist - Veterans Evaluation Services (Hickory, NC)

Description & Requirements

Maximus is currently hiring for a Part-Time Clinic Intake Specialist to join our Veterans Evaluation Services (VES) Team in Hickory, NC. The Part-Time Clinic Intake Specialist is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

- This position is part-time without benefits and will average close to 24 hours per week at our Hickory, NC clinic.

- Due to contract requirements, only a US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:

- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.

- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.

- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.

- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.

- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.

- Must live in or near Hickory, NC

- Ability to travel by car to other regional local clinics is preferred

- Reliable transportation to travel to other regional clinics is preferred

- Valid driver’s license is preferred (not expired or revoked)

- Ability to work some weekend shifts (Saturdays) as needed is required

- The clinic hours of operation run from 7:30am-6pm 7 days per week. Ability to work a shift within this window is required.

Minimum Requirements

- High School Diploma or GED required.

- Previous customer service experience is preferred.

- Previous medical office experience is preferred.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at View email address on click.appcast.io .