Warehouse Associate

Job Description

Job Summary

Primary job responsibilities are to Ship-Receive and stock parts and equipment. Enter, process and ship orders. Assist customers via telephone, e-mail, or walk in and provide excellent customer service at the Service Counter.

Activities & Responsibilities

Responsibilities may include, but are not limited to:

Primary

Pick, pack, and process orders. Do so manually and with wireless and/or desktop computer

Receive incoming shipments by sorting physical merchandise and entering into computer

Stock all items on shelf or in staged orders

Operate forklift and order picker to load or unload trucks, or to stock shelves and move merchandise

Ship orders using FedEx, UPS, GSO, England Transportation platforms

Greet customers at the service counter

Fulfill service counter sales, will calls, and phone orders

Participate in daily cycle counts and the overall accuracy of inventory

Create and maintain customer relationships

Other duties, responsibilities, and special projects as assigned by manager in support of SHCs businessobjectives.

Supplementary

Customer service and support of outside sales people with customer needs

Contributes to warehouse cleanliness and overall organization

Minor repairs as assigned throughout facility

Assist in training of new employees

Equipment & Technology (examples in parentheses)

Office equipment (phone, copier, fax, scanner, etc.)

Fork lift, order picker, wireless warehouse equipment, hand and power tools

Microsoft Suite (Excel, Word, Outlook, etc.)

P21

WAREHOUSE ASSOCIATE

Minimum Qualifications

Education

High School diploma

Drivers License required

Fork Lift Certification preferred

Experience

1-2 years experience in fuel system product/industry knowledge helpful

Experience in warehouse sales and customer service

Experience in fork lift operation

Skills

Excellent verbal and written communication skills

Punctual and dependable

Attention to detail and accuracy

Organizing and prioritizing

Ability to work independently and with others

Ability to meet deadlines

Physical, mental or visual/hearing capabilities

Work Environment

Indoor setting with moderate noise level

Frequent sitting, standing and walking

Repetitive use of computer, keyboard, mouse, and phone

Reading, comprehending, writing, performing calculations, communicating orally, reasoning and analyzing

Use hands to finger, handle and feel, and reach with hands and arms.

Must be able to lift 75 lbs

Travel as needed to other locations.