Member Services Representative/Teller - PT

Job Description

Job Description

Member Service Representative/Teller : Freeport , Illinois

Our customer in Freeport, Illinois is seeking motivated individuals to join their team. We’re recruiting a Member Service Representative (MSR)/Teller to work 1st shift in a part-time capacity after training is completed. As an MSR/Teller, you will serve as a key representative, assisting members with their financial needs while delivering exceptional service.

Responsibilities of the MSR/Teller :

• Maintain and balance assigned cash drawer independently.
• Process member transactions accurately, including: Deposits, withdrawals, transfers, loan payments.
• Check disbursements, general ledger postings, and night drops.
• Follow proper cash handling procedures, over/short practices, and drawer limits.
• Adhere to BSA guidelines, including CTR and SAR reporting.
• Apply check negotiation policies accurately.
• Respond to member inquiries in person in a professional and timely manner.
• Assist in resolving member issues using sound judgment.
• Cross-sell products and services, including digital tools (online systems, website, bill pay).
• Maintain working knowledge of Fiserv and other equipment.
• Process mail and handle coin machine duties (including basic maintenance).
• Maintain confidentiality of all member and organizational information.
• Stay compliant with all regulatory requirements and internal procedures.
• Demonstrate general knowledge of services and answer member questions.

MSR/Teller Requirements and Qualifications:

• Minimum 6 months of customer service experience, preferably with cash handling.
• High School Diploma or equivalent required.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Attention to detail and strong organizational skills.
• Basic PC proficiency required (Microsoft Word, Excel, Outlook).
• Ability to work both independently and within a team.
• Service-oriented mindset with a positive, friendly attitude.
• Maintain professional appearance and demeanor.
• Demonstrate punctuality and strong attendance.

Pay for MSR/Teller : Starting at $17/hour.

MSR/Teller Benefits :

• Health insurance.
• Paid time off.
• 401k with company match.
• Paid weekly.
• Direct deposit.
• Paid training.
• Gain banking and financial experience.

Type: 1st Shift, 25hrs/week after training. Saturday rotation. Can work around your schedule.

Schedule: Monday - Friday from 8:45am - 5:15pm. Saturday rotation 8:45am-12:15pm.

• Ideal schedule for recent high school graduates or students pursuing accounting, finance, or related fields.
• Flexible scheduling options available for those attending college (including Highland or online programs).

Apply now!

Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at and complete our application. We’ll be in touch soon!