Team Lead (Full-Time)

About the Role Team Leads report to and support the park’s management team by providing on‑the‑spot leadership where needed. When things are busy, they are the first to jump in where help is needed most. Responsibilities Provide delegation to Team Members so shifts across all departments can run smoothly. Provide hands‑on support to Team Members by jumping into any department when extra help is needed (e.g., café, birthday parties, front desk). Execute membership sales at the front desk and identify potential sales opportunities while walking the park or assisting in other departments, creating memorable moments for guests. Assist in enforcing park safety policies and ensuring the park runs smoothly. Educate other Team Members in the moment if an issue with guest safety is not being corrected. Help maintain a clean environment and perform janitorial duties throughout the shift. Complete any incident reports that occur during the shift. Initiate and coordinate opening or closing park procedures. Ensure any additional shift duties outlined for that day are complete before leaving. Qualifications Minimum 18 years of age. Demonstrates leadership and initiative through a formal leadership role or through work, schooling, or extracurricular activities. Minimum of 6 months of work experience, ideally in a high‑volume customer service industry such as retail, restaurant, fitness, or recreation. Retail sales and/or amusement park or entertainment industry experience is a plus. Able to stand for long periods and lift a minimum of 20 pounds. Possesses basic proficiency in technology such as MS Office Suite, Teams, and point‑of‑sale (POS) systems. Available to work nights, weekends, and holidays as needed. Reliable, coachable, self‑motivated, and organized. Compensation & Benefits Compensation: $16.50 per hour, based on qualifications and experience. EEO Statement Sky Zone is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. #J-18808-Ljbffr CircusTrix, LLC