Support Field Engineer

Job Description

Job Description

Support Field Engineer

Support Field Engineer 30-32/hr Remote with travel

Position Overview
The Support Field Engineer is responsible for providing on-site technical support to clients, ensuring the proper functionality and maintenance of their audio and visual systems. This role involves troubleshooting issues, performing network configurations, and delivering exceptional customer service to enhance client satisfaction and operational efficiency.

Key Responsibilities

• Provide on-site support for audio and visual systems
• Troubleshoot technical issues and implement solutions
• Perform network configuration and setup as needed
• Assist clients with product training and usage inquiries
• Document service requests and resolutions accurately
• Collaborate with the technical team to improve service delivery
• Maintain and update equipment inventory and service logs

Qualifications

• Bachelor's degree in Engineering or a related field
• Proven experience in technical support or field engineering
• Strong troubleshooting skills with audio and visual systems
• CTS Certification is preferred
• Experience with network configuration and management
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Must be able to do 90% travel and live near Airport

Benefits

Vacation/PTO

Medical

Dental

Vision

401k

Bonus

Relocation

Telecommute

- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/01/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at  View email address on ziprecruiter.com to make arrangements.