Customer Parts Sales Specialist

How You’ll Make an Impact Manage the full lifecycle of spare parts orders (quotation, order entry, execution, and delivery) to ensure customer requirements and On‑Time Delivery (OTD) targets are met. Generate, track, and close commercial quotations in alignment with Sales Engineering and Marketing & Sales guidance while meeting Quote Response Time (QRT) goals. Coordinate logistics activities including shipment planning, export/import compliance, and customer delivery expectations. Collaborate with cross‑functional teams (Engineering, Supply Chain, Contracts, Export Control, etc.) to resolve issues and fulfill customer requirements. Monitor financial and contractual aspects of orders, including payment status, debt recovery, and risk assessment. Analyze order priorities (e.g., inventory replenishment vs. critical outages) and manage escalations, customer issues, and process improvements. What You Bring Bachelor’s degree in business, Sales, Customer Service, or related field (or equivalent experience). 5+ years of experience in customer service, sales support, or order/project management. Advanced proficiency in SAP, Salesforce (SFDC), and Microsoft Excel. Strong understanding of supply chain, financial processes, and contract language. Experience managing complex orders/projects in a fast‑paced environment. Bilingual in Spanish required; excellent communication, organizational, and problem‑solving skills. Applicants must be legally authorized for employment in the United States without need for current or future employer‑sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers. Rewards Career growth and development opportunities; supportive work culture. Company paid Health and wellness benefits. Paid Time Off and paid holidays. 401K savings plan with company match. Family building benefits. Parental leave. Equal Employment Opportunity Statement Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affiliated … required. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. California residents have the right to receive additional notices about their personal information. Click to read more. #J-18808-Ljbffr Siemens Gas and Power GmbH & Co. KG